Kool Pak was established in 1968 and is an essential service LTL transportation company conveniently located in Clackamas, OR. We have some exciting opportunities in our Maintenance Department for the inhouse and outside shop. Kool Pak strives to create an inclusive and innovative culture focused on team collaboration, rewards, open communication, and fun activities! Apply today for a career opportunity and work with us!

ONE TEAM • ONE GOAL • ONE COMPANY

Location: Clackamas, Oregon
Pay: $15.95 - $19.00 / Hour
Shift: Monday - Friday | Day shift

Job Duties & Responsibilities:

• Administrative support for the safety and maintenance department.
• Conduct trailer inspections for check-in and check-out.
• Schedule preventative maintenance (PM) with vendors and communicate schedules to drivers and operations.
• Prepare weekly mileage reports for vendors.
• Maintain and keep an inventory of driver boxes for Kool Pak terminals and drop yard.
• Create and maintain equipment records and files.
• Create maintenance purchase orders. Enter shop work and repair orders into TruckMate.
• Participate in inventory control.
• Greet customers, provide customer service, and build professional relationships through practical service and product delivery management.
• Act as a liaison between the customer and technician. Clearly explain the technician’s repair recommendations, cost, and work performed. Communicate customer needs to technicians.
• Handle customer complaints sensitively and politely.
• Prepare and provide estimates and schedule appointments. Check customer files for routine planned service and future corrective work.
• Review complex technical documents. Enter repair job details on the company’s network and create repair lists and instructions for technicians on required replacement parts.

Qualifications Required:

• Effectively communicate with internal and external sources via email, phone, and in person.
• Excellent customer service skills.
• Strong attention to detail, ability to prioritize, meet deadlines, time management and ability to work independently.
• Excellent math, writing and listening skills.
• Beginner/intermediate typing skills, including experience with the 10-key by touch.
• Proficient in Microsoft Office applications: Excel, Word, Outlook, and experience utilizing enterprise resource planning (ERP) systems (TruckMate experience preferred).
• Ability to work in a team and individually.

Kool Pak° Benefits:

• No cost/low-cost medical plans with HSA option & FSA.
• No cost life insurance.
• 401(k) with company match, paid vacation, sick leave, & holidays.
• Kool & casual environment promoting employee growth & wellness

Contact Us:

• Office: 503-978-2137
• Cell: 503-964-1004
• Email: Employment@Kool-Pak.com
• Fax: 503-496-4389
• Mail:
  Kool Pak°
  6650 SW Redwood Ln. Ste. 300
  Portland OR 97224
  Attention: Recruiter