Administrative Specialist II (Volunteer Services), Grade 21

Gaithersburg, Maryland


Employer: Department of Fire and Rescue Services
Industry: Montgomery County Government Employees Only
Salary: Competitive
Job type: Full-Time

Job Description

Closing Date: July 10, 2024

This position is open only to:

(1) Current Montgomery County Government employees;

(2) Montgomery County employees who were affected by reduction-in-force and currently have RIF priority rights;

(3) Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program; or

(4) Active Montgomery County Customized Employment Public Interns, QUEST Interns, Project SEARCH Interns or former Montgomery County Customized Employment Public Interns, QUEST Interns, or Project SEARCH Interns within 24 months of completion of internship.

About the Department

The Montgomery County Fire and Rescue Service (MCFRS) is a full spectrum life safety agency protecting about 500 square miles and over one million people who live and work in Maryland's most populous jurisdiction. MCFRS is a combination system (volunteer/career) in the suburban Washington, D.C. area, operating with an annual budget of over $266 million. MCFRS Responds annually to over 120,000 emergency calls for service and is staffed by nearly 2,700 career and volunteer responders.

About the Position

MCFRS is seeking an Administrative Specialist II as part of the Division of Volunteer Services (DOVS). The program has the responsibility for the administration of the county Length of Service Award Program (LOSAP), a point system designed to track and reward volunteer activity within the volunteer Local Fire/Rescue Departments (LFRDs).

The primary duties of this position include, but are not limited to:
  • Maintaining the county's database of volunteer members
  • Work within the guidelines of the Division of Volunteer Services (DOVS) with a mindset of supporting the volunteers
  • Fingerprint new volunteer applicants for criminal background checks
  • Notify newly eligible members that they may apply for LOSAP benefits
  • Coordinate death benefit payments to beneficiaries upon the death of a member
  • Be responsive with all communications including email, phone, and regular mail
  • Maintain electronic and physical personnel files for all volunteers
  • Update address and banking information for LOSAP recipients
  • Provide reports on a periodic basis to other county employees, LRFDs, and government agencies
  • Facilitate LOSAP payments through the county's Oracle system
  • Work with Human Resources to enter volunteer data into the county's Oracle system
  • Other duties and responsibilities as directed by the Division Chief of DOVS.

We are seeking candidates with the following:
  • Experience working in Human Resources
  • Experience handling sensitive information and maintaining confidentiality
  • Strong computer skills using Microsoft Word, Teams, Outlook, and database software such as Access, etc
  • Excellent computer skills when working in Excel, including the ability to create, manipulate, sort, compare, and combine spreadsheets
  • Excellent communication skills to include oral, written and in-person
  • Excellent follow-up skills when completing tasks
  • Ability to work well with others as part of a team
  • Ability to multi-task, switch rapidly between several small tasks efficiently & meet deadlines
  • Ability to meet, compromise, and liaise with internal and external stakeholders to meet mutually agreeable goals
  • Ability to manage multiple small projects that may take several months to complete

Additional Information
  • Flexibility to work one weekend a month and up to two evenings a month
  • This position requires onsite work initially, with the potential for a hybrid (onsite/telework) schedule after successful completion of the probation period.
  • The selected candidate will be required to successfully complete a medical history review, drug screening and a background check.


Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Education: Graduation from an accredited college or university with a bachelor's degree.

Experience: Two (2) years of professional administrative experience related to navigating a database, accounts payable entry, filing, account maintenance, customer service phone skills, printing and scanning, electronic filing of documents, document creation, and other related areas.

Substitution:

EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.

EXPERIENCE for EDUCATION: Additional administrative, business, research and/or clerical experience will substitute for the required education on a year-for year basis.

Preferred Criteria

There are no preferred criteria for this position. Applicants meeting the minimum qualifications will be placed on the eligible list with a rating of Qualified and will be eligible for interview.

Preference for interviews may be given to applicants with the following :
  • Proficiency in Microsoft Office: Word, PowerPoint, Outlook, Access and Teams.
  • Proficiency working in a database environment, MS Access or similar application.
  • Demonstrated experience using Microsoft Excel to create spreadsheets, organize and manipulate data, utilize formulas, as well as the COMBIN function.
  • Demonstrated experience with Human Resources functions.
  • Ability to plan, set priorities, and organize numerous work assignments.
  • Experience as a volunteer fire department operational or administrative member.
  • Knowledge of fire department administrative systems, processes, etc.


Minimum Salary 65551

Maximum Salary 104210

Currency USD

Created: 2024-06-28
Reference: IRC64060
Country: United States
State: Maryland
City: Gaithersburg


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