The Management Services Technician (MST) performs a variety of less complex analytical, quality assurance and technical assignments for the Branch to ensure the effective and efficient operation of the Branch. The MST performs a variety of Branch activities that include tracking assignments, special projects, completing statistical reports that measure the effectiveness and productivity of the Branch, as well as maintaining personnel records. The MST works independently to pro-actively problem solve in a high-pressure policy environment. The MST must have competency in MS Office, including Access, Excel, PowerPoint, and Outlook.

Benefits: The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.

Click here to view all the attractive benefits available to state employees!

Telework / Remote Work Information: This position may be eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies. Headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.

Need help understanding the examination and hiring process? Do you have a question about CDSS? We'd love to hear from you! Please contact us at Recruiter@dss.ca.gov. Please include the job classification and job control number in the subject line.

You will find additional information about the job in the Duty Statement .

Working Conditions

This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer's markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• MANAGEMENT SERVICES TECHNICIAN

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-430373

Position #(s):
800-550-5278-001

Working Title:
Administrative Support Assistant

Classification:
MANAGEMENT SERVICES TECHNICIAN $3,353.00 - $4,201.00 A
$3,786.00 - $4,743.00 B

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California's needy and vulnerable children and families.

Do you enjoy a collaborative and innovative work environment? Are you interested in making a difference in the lives of children and families involved in California 's child welfare system? If you are a highly motivated person seeking a fast-paced and innovative work environment, the opportunity for growth, and an opportunity where you can help make a positive difference in people's lives, then this is the position for you!

Family Permanency and Support Services Branch (FPSSB) supervises the delivery of services and benefits to children, young adults and their families removed from their homes and placed into a range of foster care placement types from kinship care to young adults in supervised independent living settings. Provides policy support to caregivers to ensure they are supported in meeting the needs of children/youth in their care. Ensures that the development of statewide policies governing the placement of children into out-of-state foster care and families receiving reunification services are uniformly implemented in county welfare and probation departments.

FPSSB is seeking a motivated a (1) Management Services Technician (MST) performs a variety of less complex analytical, quality assurance and technical assignments for the Branch to ensure the effective and efficient operation of the Branch.

CDSS Culture

CDSS' goal is to foster a culture that values diversity, equity, and inclusion within our Department, that actively invites the contribution and participation of all people, and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Candidates are required to submit a Statement of Qualifications (SOQ) in addition to completing an Examination/Employment Application (STD 678). The SOQ should be no longer than two page using no smaller than 11-point size font and must address the following questions.

• Assisting with logistics and planning of office workshops and task force meetings including securing space, drafting agenda and conducting outreach.
• Providing written and verbal reports on high priority and ongoing assignments in your prior experience.
• Implementing efficient office management practices.
• Performing preliminary research on any topic area.

Resumes do not take the place of the SOQ. Only the most qualified will be interviewed.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide office transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for an appointment.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/13/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services
Attn: Classification & Pay Unit
P.O.Box 944243

Sacramento , CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

* Ability performs a variety of Branch activities that include tracking assignments, special projects, completing statistical reports that measure the effectiveness and productivity of the Branch.
* Knowledge related to the safekeeping of personnel records.
* Ability independently to pro-actively problem solve in a high-pressure policy environment.
* The ability to communicate orally and in writing in a well-organized, accurate, clear and concise manner.
* Excellent writing, speaking, collaboration, customer service and problem-solving skills are mandatory.
* The ability to plan implementation of and manage assignments to completion within specified time frames.
* The ability to maintain poise, good humor and flexibility while working in a time-sensitive, deadline-driven, results-oriented environment.
* Competency in MS Office, including Access, Excel, PowerPoint, and Outlook.

Benefits
There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees!

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Erin Thuston
(916) 653-6260
erin.thuston@dss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Those interested in obtaining employment with the California Department of Social Services must apply and compete through the State recruitment process. Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:

CalCareers Exam/Assessment Search

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Social Services, please contact the Examination Unit at examinations@dss.ca.gov .

Applicant Survey

Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.