Adult and Senior Care Program Administrator

Under the administrative direction of the Community Care Licensing Division (CCLD), Assistant Deputy Director - Residential, the Adult and Senior Care Program Administrator has statewide responsibility for the Adult and Senior Care Program regulated by Community Care Licensing Division.

The CCLD is a regulatory Division responsible for monitoring compliance of health and safety requirements at licensed sites. There are approximately 70,000 sites statewide, and this position is responsible for the statewide administration, oversight, and licensing enforcement functions associated with caring for seniors and adults residing in or receiving services in community care settings throughout the State of California.

This position may be eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with CDSS policies. Headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.
You will find additional information about the job in the Duty Statement .

Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

• C. E. A.

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-450383

Position #(s):
800-820-7500-001

Working Title:
Adult and Senior Care Program Administrator

Classification:
C. E. A. $10,048.00 - $12,161.00 A

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Career Executive Assignment - Non Tenured, Full Time

Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids, and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility, and foster independence. CDSS employees are our most important resource in serving California's needy and vulnerable children and families.

CDSS Culture
CDSS' goal is to foster a culture that values diversity, equity, and inclusion within our department, that actively invites the contribution and participation of all people and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.
Department Website: www.cdss.ca.gov

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/4/2024
Who May Apply
Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services
California Department of Social Services
Attn: Jennifer Catalano, CEA and Exempt Manager
P.O.Box 944243

Sacramento , CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services
California Department of Social Services
Attn: Jennifer Catalano, CEA and Exempt Manager
744 P Street, MS 8-15-58

Sacramento , CA 95814
May be non-operational on weekends and holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included . Please see the "Examination Information" section for further information. Applicants who do not submit an SOQ or follow the instructions may be eliminated from the examination process.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

General Qualifications
State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.
Knowledge and Abilities
Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

• Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department's or agency's Equal Employment Opportunity Program objectives; and a manager's role in the Equal Employment Opportunity Program.
• Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department's or agency's Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Candidates must address each factor listed below. Please number and organize your responses to correspond directly with each factor as they appear. For each factor, please provide specific examples that demonstrate your knowledge, experience, and ability related to that factor. Please limit your entire response to a maximum of 3 pages and use Arial 12-point font.

Experience successfully leading and managing an administration of large, complex, statewide programs and services related to adult and senior care within California.

Experience implementing new policies that improve program services, including collaborating with internal and external groups, stakeholders, federal, state and/or local entities to develop such policies and initiatives.

Knowledge of the essential elements for safe and effective oversight of human services programs; preferably, with particular emphasis on multidisciplinary partnerships.

Experience promoting ethnic, gender, and cultural diversity and inclusion in the workforce, and in the development and implementation of public programs.

Experience consuming program data to inform decision making, including taking various steps to address gaps in available data or challenges with aging or obsolete data systems.

Experience partnering with vulnerable populations, and with organizations representing them, on efforts relating to health, safety, and well-being of those individuals.

Demonstrated experience in effectively engaging and negotiating with officials at multiple levels of public, nonprofit and for-profit entities, including state and municipal governments, policy and practice advocates, trade associations and public and private sector vendors of goods and services.

Possession of excellent judgment, political sensitivity, written and verbal communication skills, as well as highly developed interpersonal, public relations, analytical, and decision-making skills.

Applicants who do not submit a Statement of Qualifications (SOQ) or follow the instructions may be eliminated from the examination process.

Examination Information
The examination process will consist of a Statement of Qualifications (SOQ) evaluation. Please note there is not an online examination for the CEA classification.

The SOQ will be used to evaluate your qualifications as they relate to the Desirable Qualifications listed above and will also serve as documentation of each candidate's ability to present information clearly and concisely in writing, as this is a critical factor for successful job performance. The SOQ will be the only basis for your final score and rank on the eligible list.

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: www.cdss.ca.gov
Human Resources Contact:
Jennifer Catalano
(916) 926-7871
Jennifer.Catalano@dss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.