Responsible for ensuring legal compliance and providing export administration and control within government rules and regulations, including appropriate licensing for shipments. Review contracts for required clauses and identify omissions. Provide customer support at the desk level to all internal and external customers, vendors, suppliers, agents and government agencies to ensure coordination and logistics of shipment. Select carrier to be used for shipment and prepare documents for carrier.

What will you enjoy doing (duties/tasks)

• Prepare price quotations on outbound air export freight. Rate and route air export traffic

• Follow up with customers to resolve inquires

• Prepare and assemble all documents as necessary for air exports

• Correct billings and issue debit and credit memos for customers and arrange for pick up and movement of freight to gateways

• Initiate and maintain customer master profiles in order to have correct information on hand in order to offer consistent service

• Communicate information and instructions to/from vendors

• Help research and resolve operational problems and distribute work to assigned coordinators

• Responsible for successful and timely completion of work assigned to the team

• System and process training of team members along with workload balancing within the assigned team

• Identification and escalation of challenges associated with the assigned responsibilities