Ambulatory Ops Manager

Sarasota/South Counties

Johns Hopkins All Children's Hospital is a premiere clinical and academic health system, providing expert pediatric care for infants, children and teens with some of the most challenging medical problems. Ranked in multiple specialties by U.S. News & World Report, we provide access to innovative treatments and therapies. With more than half of the 259 beds in our teaching hospital devoted to intensive care level services, we are the regional pediatric referral center for Florida's west coast. Physicians and community hospitals count on us to care for critically ill patients and perform complex surgical procedures.

What Awaits You?

• Career growth and development

• Tuition Assistance

• Diverse and collaborative working environment

• Affordable and comprehensive benefits package

POSITION SUMMARY:

The Ambulatory Operations Manager is accountable to oversee daily operations of their assigned area and any associated support services. Assures the department implement the strategies, policies, work plans and actions necessary to achieve improved and sustained patient experience and patient outcome metrics. Responsible for the direction and coordination of several business office operations. Manages designated operational personnel and coordinates customer service activities located across multiple sites. Provides regular support for staff, physicians, and Institute leadership with a goal to optimize customer service and patient experience. Assists the Institute Leadership, Regional Director and Sr. Director of Ambulatory to ensure efficient front-office operations, establish goals and enhance financial performance.

QUALIFICATIONS:

• Bachelor's degree in health care related field is required.
• 5 years administrative or operations experience in an outpatient care setting.
• 3 years supervisory experience with the ability to manage multiple locations through subordinate supervisors.
• Proficiency with computer skills.
• Ability to interact professionally with all different levels of leadership in the organization, as well as with patients and families.

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Effective 6/1/23, employees at Johns Hopkins All Children's Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine . In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.