The role is a customer orientated position for both internal and external customers for all aspects of the catering and conference services field. Co-ordinates all aspects from initial enquiry through to booking, planning, obtaining pertinent information relative to events inquired by or booked by customer and communicates all catering and conference related information to hotel colleagues in an accurate and timely manner. This is to ensure the customer receives excellent product, service and value.

• Support company's philosophy and company culture on a daily basis to ensure Guest Satisfaction.
• Conducts site inspection of the facility when requested by Director of Catering
• Processes signed contract and deposit payments when requested by Director of Catering. Passing on payment and confirmation to Account department
• Generates Banquet Event Orders
• Generates business correspondence
• Generates function room diagrams
• Utilize Sales Force for accurate blocking of events, groups, traces, and generation of BEOS
• Obtain guarantees for food and beverage functions
• Check Sales Force daily and weekly reports
• Obtain necessary approvals/permits/insurance certificates for functions not held in Conference room
• Organize and attend tastings passing on relevant information to the culinary team
• Communicate all event information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner
• Entertain clients, as appropriate
• Maintain an active trace system for all events
• Contract business with approved vendors, as appropriate
• Approve payment and provide backup for contracted vendor business
• Coordinate all aspects of catering
• Refer business to approved suppliers of service/products, as necessary
• Perform additional duties as assigned by Director of thedepartment

Advertised: 25 Jun 2024 Eastern Daylight Time
Applications close: