Analyst, Operations Planning & Analytics

Remote

Annual Compensation: $60,000 - $65,000 DOE

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.

The Analyst, Operations Planning & Analytics is responsible for all phases of operational performance analysis, including but not limited to the creation of business rules, measure development, data collection, SQL query
development, analysis, report design, summarization and validation.

Summary / Responsibilities:

• Construct business rules for programs and processes associated with Operational Planning & Analysis
  
  Platform based on contractual language, available data and interactions with local operational and
  
  communications personnel.
• Create, validate and maintain accurate SQL queries and Reporting Services reports focused on, but not
  
  limited to, the areas of performance compliance monitoring, operational planning, market demand and
  
  volume trends.
• Perform complex, multilayered analysis of operational performance utilizing data from multiple sources.
• Assist leaders by assembling data to support internal performance presentations.
• Assist leadership in the development and evaluation of key metrics and benchmarks.
• Create operational performance reports and test for accuracy on a regular basis.
• Seek new and innovative ways for AMR to provide great service at a higher level of efficiency to its
  
  patients and customers.
• Document and share leading practices in deployment planning and educate operations management by
  
  disseminating knowledge of Central Planning tools and processes.
• Work as a team with other Central Planning personnel to ensure consistent, quality service across all
  
  operations.
• Adhere to all company policies and procedures.
• Adherence to and compliance with information systems security is everyone's responsibility. It is the
  
  responsibility of every computer user to: Know and follow Information Systems security policies and
  
  procedures. Attend Information Systems security training, when offered. Report information systems
  
  security problems.
• Ability to use / operate standard office equipment and tools.

Qualifications:
Experience:

• Bachelor's degree in business, mathematics, statistics, operations research, engineering, or computer
  
  science is preferred.
• 3 or more years of relevant experience in a role requiring independent analysis of performance metrics.
• At least 1 year working with SQL queries and /or Microsoft Reporting Services Report Builder software.
• Prefer experience in healthcare and/or EMS.

Knowledge, Skills, and Abilities:

• Proven analytical, critical thinking and problem-solving abilities.
• Proficient in spreadsheet, reporting and database tools (e.g., Excel, Access, other Microsoft Office
  
  applications).
• Proficient understanding of data base structures, relational databases, SQL query development and
  
  Microsoft Reporting Services Report Builder software.
• Excellent communication skills (written and oral) with various levels within the organization.
• Must be a self-starter and have the ability to develop analysis of clinical performance data with limited
  
  supervision.
• Ability to work with others in a high volume fast paced environment as well as ability to work in remote
  
  location with little direct interaction with other employees.

The application window for this position is anticipated to close on July 25, 2024.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers .

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.