Asset Protection Associate - Mall Of Victor Vly
Victorville, California
General Description
Primary Responsibilities:
Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.
Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed.
Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed
Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED.
Core Competencies & Accomplishments:
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Primary Responsibilities:
Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.
Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed.
Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed
Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED.
Core Competencies & Accomplishments:
- AP knowledge- Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements
- Balanced Temperament - Maintains composure and handle high stress situations in a calm/effective manner. Handles difficult situations with discretion.
- Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
- Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
- Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Created: 2024-05-04
Reference: 6362396
Country: United States
State: California
City: Victorville
ZIP: 92394
About JCPenney
Founded in: 1902
Number of Employees: 60000
Website: https://www.jcpenney.com/
Career site: https://jobs.jcp.com/
Wikipedia: https://en.wikipedia.org/wiki/JCPenney
Instagram: https://www.instagram.com/jcpenney/
Facebook: https://www.facebook.com/jcp
Similar jobs:
-
(USA) Asset Protection Operations Coach
Walmart in DELANO, California💸 $66560.00 - $80000.00 per year -
Asset Protection Associate - Mt Shasta Mall
JCPenney in Redding, California -
Asset Protection Associate - Merced Mall
JCPenney in Merced, California -
Asset Protection Associate - Santa Ana Mainplace
JCPenney in Santa Ana, California -
Asset Protection Associate - Northridge Fash Ctr
JCPenney in Northridge, California -
Asset Protection Manager-Chico, CA
JCPenney in Chico, California -
Asset Protection Associate - Montebello Mall
JCPenney in Montebello, California -
Asset Protection/Safety Manager (Distribution Center)
Navy Exchange Service Command in Chino, California -
Asset Protection Associate - Orchard @slatten Rch
JCPenney in Antioch, California -
Asset Protection Associate - Stonewood S/C
JCPenney in Downey, California -
ASSET PROTECTION ASSOCIATE NF2
U.S. Marine Corps in Twentynine Palms, California -
Asset Protection Associate - Tanforan S/C
JCPenney in San Bruno, California -
Asset Protection Assoc - Sam's
Sam's Club in SAN BERNARDINO, California💸 $19.00 - $26.00 per hour -
Asset Protection Associate - Del Amo Center
JCPenney in Torrance, California -
Asset Protection Assoc - Sam's
Sam's Club in SAN BERNARDINO, California💸 $19.00 - $26.00 per hour -
Asset Protection Manager-Santa Rosa, CA
JCPenney in Santa Rosa, California -
DC Asset Protect Officer
Big Lots in Apple Valley, California -
Asset Protection Associate - Southbay Pav @carson
JCPenney in Carson, California -
Asset Protection Service Associate - Tanforan S/C
JCPenney in San Bruno, California -
Asset Protection Associate - Brea Mall
JCPenney in Brea, California