Under the administrative direction of the Executive Officer (EO), Dental Hygiene Board of California (DHBC), the Staff Services Manager II (SSM II) is responsible for planning, organizing, coordinating, and directing the statewide activities of the Board's Operation, Education, Licensing, and Enforcement Programs. Responsibilities includes the interpretation and implementation of all administrative, licensing, examination, enforcement, and educational program related matters for the Board; and ensuring departmental compliance with statewide administrative policies. Incumbent acts for and represents the Executive Officer in their absence.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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You will find additional information about the job in the Duty Statement .

Working Conditions
Office is in a secured building with security staff comparable to a typical climate controlled office setting and individual cubicles. Oversee and manage managerial and rank and file staff in all program functions and represent the EO in their absence. The position requires the incumbent to work Monday - Friday, 8:00 AM - 5:00 PM with a future option of a hybrid office/telework schedule depending upon the office environment at that time.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER II (SUPERVISORY)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-432735

Position #(s):
641-110-4801-XX1
641-110-4801-XXX

Working Title:
Assistant Executive Officer

Classification:
STAFF SERVICES MANAGER II (SUPERVISORY) $7,420.00 - $9,219.00

# of Positions:
Multiple

Work Location:
Sacramento County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information The Dental Hygiene Board of California (DHBC) is under the oversight of the Department of Consumer Affairs and is the only autonomous dental hygiene governing body in the United States whose primary function is consumer protection. The DHBC is looking for a motivated, efficient, knowledgeable, and reliable individual to join our management team to protect the people of California by upholding dental hygiene standards through the oversight and enforcement of the Dental Practice Act. The DHBC oversees over 38,000 dental hygiene licensees, the dental hygiene educational schools, and has programs in licensing, enforcement, and administration.

The DHBC is located in a secured building near the Royal Oaks light rail station and offers extensive free parking.

The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Criminal Offender Record Information (CORI) - Title 11, Section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Conflict of Interest (COI) - This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affaris' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/7/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs
Attn: Recruitment Technician JC-432735 MV
1625 North Market Blvd., Suite N-321

Sacramento , CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Consumer Affairs
Recruitment Technician JC-432735 MV
1625 North Market Blvd., Suite N-321

Sacramento , CA 95834
Please note: The drop off location may be non-operational on weekends and holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
ABOUT YOU

Are you able to lead and manage a team, is self-motivated, see the value in detail, and enjoy collaborating with others? If you are, we would like to get to know more about you. We seek a talented individual who is highly motivated, has excellent communication skills and wants to join a diverse, hard-working team. If your experience includes a background in public service, review and implementation of statutes and regulations, and utilizing various forms of communication to provide effective customer service in our efforts of consumer protection, this may be a position you will enjoy. The position provides a great opportunity to learn about and be a part of the dynamic Dental Hygiene Board team within the Department of Consumer Affairs.

OUR MISSION

To license, enforce, and regulate the dental hygiene professionals and dental hygiene educational programs to protect the public and meet the oral hygiene needs of all Californians.

VISION

To provide access to quality dental hygiene care for all Californians.

VALUES

To work as a team within a knowledgeable workforce dedicated to: communication, teamwork, customer service, excellence, respect, and transparency.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Anthony Lum
(916) 576-5004
anthony.lum@dca.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(000) -
eeo1@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications
Statement of Qualifications Instructions:
A statement of Qualifications (SOQ) is a narrative description of how an applicant's education, experience, knowledge, skills and abilities meet the qualifications for this position.

The SOQ MUST be a minimum of one page and no more than two pages, single spaced, using 12 point Arial font, and 1" margins. Each page MUST include your name and Job Control # or position #. Resumes, letters, and other materials WILL NOT be considered as responses to the SOQ.

Failure to follow these specific directions WILL disqualify you from an interview.

A response to each prompt listed below MUST be numbered and answered separately.

1. Describe your experience with team oversight and project management. What tools did you use when in the leadership position? Include any types of completed education or training and provide an example.

2. Describe what you believe are the best characteristics of a good manager. Provide an example of how these characteristics can be used on the job and, if possible, provide an example.

3. Describe your experience as a leader, including how you foster a diverse and inclusive work environment that is free of discrimination and harassment; promote a high-performance culture where employees are motivated and enabled to perform to their greatest potential; and encourage creative problem-solving to be innovative and maintain organizational resilience.

4. Describe your experience or techniques to manage and promote internal teamwork, cross-functional collaboration, and communication in a hybrid work environment.

Additional Instructions
If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package.

Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Employment information on the STD 678 MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Using the online application system as specified in the announcement is the preferred method or applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf.
Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.

U.S. Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have any updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.