Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Under the direction of the System Chief Women's Health Officer, with latitude for independent judgement, is responsible for the planning, organizing, implementation and coordination of the full Maternal Home Psychosocial/Socio-Economic program in a New York H+H ambulatory OBGYN clinic.

The Maternal Care Supervisor, plans, supervises and coordinates the activities necessary to support birthing persons across their pregnancy, childbirth and post-partum care journey. The primary goal of the Maternal Medical Home supervisors will be to improve the population health of obstetrical patients, by helping to reduce the incidence of severe maternal morbidity (SMM) and maternal mortality (MM).

Qualifications for the Job:

• Experience working with prenatal and post-partum patients with medical and psychosocial needs. Some patients may be determined to be at a higher risk for a poor pregnancy outcome.
• Utilizing population management data and resources to identify at risk patients and facilitate appropriate support and resources.
• Providing patient outreach, implementing appropriate evidence-based guidelines, monitoring care plan compliance and removing barriers to success.
• Facilitating patient engagement with their medical home, assisting with access to and navigation of the health care system.
• Conduct review(s) of established workflows for internal patient referral for behavioral health and integrated behavioral health services and collaborate with ambulatory care operations to optimize referral access and closed loop referrals across the prenatal and postpartum spectrum.
• Documenting interventions in the patient's electronic medical record, according to guidelines for care and social work billing.
• Participating in care team meetings, performance improvement and patient satisfaction initiatives.
• Reporting issues and system barriers to efficient and effective care management.
• Maintaining compliance with organizational policies, procedures and evidence-based guidelines.
• Producing monthly reports to further inform care improvements and management of the Maternal Home program.

In addition, the Maternal Care Supervisors/Associate Director, Social Work will:

• Support the ongoing operations by evaluating treatment linkages and/or evidence based supportive programs related to pregnancy designed to improve patient outcomes.
• Evaluate the behavioral health needs of clients and provide supportive counseling to patients in the program with pregnancy associated needs.
• Provide support for Community Liaison Workers (CLW) in women's health responsible for billing across the health system.
• Conduct/participate in care coordination meetings with other clinicians to review patient statuses, discussion appropriate interventions and referrals.
• Attend regular meetings of program leadership including Social Work meetings (local/corporate) and ensure contact with the program director and manager
• Any other related duties as assigned

Minimum Qualifications
1. Licensure (LMSW or LCSW) issued by The New York State Education Department (NYSED); and,
2. Six (6) years of experience in Clinical Social Work, of which three (3) years are in a health care or medical care setting including psychiatric and medical social work, and three (3) years in a supervisory, consultative and administrative capacity in a organization adhering to acceptable standards with knowledge of administration, with administrative and managerial skills and abilities; or,
3. A satisfactory completion of training and experience. However, all applicants/incumbents must possess licensure as described in (1) above at the time of appointment; and,
4. Demonstrated ability to function productively and cooperatively with Director of Social Work, Medical Staff, and Administrative Staff and to supervise effectively.

Department Preferences

• Master's degree in Social Work
• Six (6) years of experience in Clinical Social Work, of which three (3) years are in a health care or medical care setting including psychiatric and medical social work, and three (3) years in a supervisory, consultative and administrative capacity in a organization adhering to acceptable standards with knowledge of administration, with administrative and managerial skills and abilities; or,
• A satisfactory completion of training and experience. However, all applicants/incumbents must possess licensure as described in (1) above at the time of appointment; and,
• Demonstrated ability to function productively and cooperatively with Director of Social Work, Medical Staff, and Administrative Staff and to supervise effectively.
• High risk obstetric care for improving access to medical, psychosocial, mental and behavioral health and or emotional support, assessing socio-economic needs, providing nutrition and education guidance on topics such as breastfeeding and parenting support.
• Maternal and child health
• Counseling and psychology background
• Demonstrated relationship building skills

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs