Associate Registrar

Title: Associate Registrar

Employee Classification: Associate Registrar

Campus: University of North Texas - Dallas

Division: DAL-Academic Aff & Stdnt Success

SubDivision-Department: DAL-Office of the Provost

Department: DAL-Registrar-521260

Job Location: Dallas

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu .

Department Summary

The Office of the Registrar provides support services to our campus community, including the development and maintenance of the academic calendar, university catalog, course scheduling, registration, grade submission, transcripts, degree audits and verification, graduation and commencement, veteran benefit certification, athletic certification, reporting, and maintenance of student records.

Position Overview

Under the general direction of the Registrar, the Associate Registrar will be responsible for the oversight of the day-to-day operations ensuring the continuity and improvement of the processes inherent to the Registrar's Office. Hire, assign duties, supervise, develop, and evaluate staff under the Registrar's leadership. Oversee specialized functions of the National Student Clearinghouse reporting, academic standing, academic calendar systematic updates and publication, PeopleSoft security access to student records for end users, manage Coursedog modules, athletic certification, and end-of-term procedures. Additionally, this role will oversee all staff, with the exception of the Assistant Director, Registrar who reports to the University Registrar, and support daily processes and serve as a complement to the University Registrar. Specifically, this position will support catalog preparation, course/room scheduling, residency, reporting, student veteran benefits certification, compliance, and operations related to maintaining the integrity of the student record. This role will work with the Assistant Director, Registrar on other functionality within the office such as, registration, degree audit, graduation processing, and transcripts to help improve day-to-day procedures and/or serve as a backup, if needed. This position will assist with coordinating procurement and payment activities for basic office resources and Commencement expenditures. Serve on campus committees to advise on special projects and Registrar's Office support for campus stakeholders as assigned by the Registrar.

Minimum Qualifications

• Bachelor's Degree in related field and five (5) years of professional related experience in academic administration or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

• Demonstrated competency in administering services and operations in a college/university environment, including demonstrated skill in problem solving and change management.
• Knowledge of hiring, developing, supervising, and evaluating staff.
• Commitment to providing high quality customer service.
• Ability to work in a collaborative results-oriented environment.
• Consistently exercises initiative, tact, diplomacy, and professionalism.
• Evaluates and resolves problems.
• Establishes, motivates, and supports effective teams to meet objectives.
• Manages conflict, works collaboratively within office and with other university departments.
• Current knowledge of Federal educational laws and policies pertaining to education records.
• Ability to effectively use computer and information technology.
• Communicate effectively verbally and in writing.

Preferred Qualifications

• N/A

Required License/Registration/Certifications

• N/A

Job Duties:

• Management and oversight of multiple functional areas within the Registrar's Office.
• Provide supervision and guidance with continuous improvement of operations related to core areas of responsibility.
• Handle, coordinate, and ensure continuity of specific operations, procedures, and policies, ensuring accuracy and compliance with all regulations related to areas of responsibility.
• Manages day-to-day operations of assigned areas within the Registrar's Office, working directly with staff to set goals, create action plans to realize efficiencies and to provide quality service. Serve as functional liaison with Registrar to provide ongoing training to staff and resolve functional and/or training issues.
• Actively contribute to the Office of the Registrar efforts to promote productivity, collaboration, and coordination within and between all sections of the office. Support ongoing system implementation and database management.
• Functions as an escalation point for more complex issues, including handling complaints, exceptions, and appeals processing.
• Responsible for the hiring and oversight of staff in assigned areas, including hiring, training, evaluation, coaching, and professional development of professional and supervisor level staff.
• Be attentive to operational efficiency and effectiveness for assigned areas of responsibility, including ensuring documentation of core processes, monitoring compliance and risk management, and monitoring ongoing effectiveness of specific functional operations to recommend and lead organizational and procedural changes, while providing documentation and training to the campus community.
• Process National Student Clearinghouse reporting, academic standing, academic calendar system updates and publication, PeopleSoft security access to student records for end users, manage Coursedog modules, end-of-term procedures, and athletic certifications.
• Supports and promotes operating practices and standards including project management plans, staff development programs, and staff recognition.
• Plans sufficiently for staff coverage of unit duties for leave requests with Registrar.
• Advises students, parents, faculty, and staff about office and university regulations.
• Ensure operations comply with federal, state, and institutional legislation.
• Oversee validation and correction of data. Assist in the development and maintenance of appropriate data standards and process data requests.
• Work closely with others, such as Information Technology, Strategic Analysis and Reporting, and others across the university on data and systems matters related to registration, scheduling, timetabling, grading, student records, transcripts, data integrity, and operational reporting.
• Safeguarding the integrity of student records data and work to ensure necessary quality assurance measures are identified, established, and maintained.
• Participate as a member of the Registrar's staff commencement exercises and other key university events.
• Serves the campus as the liaison for the Registrar's Office and on other campus committees as assigned.
• Ensures and facilitates procurement and payment for basic office resources and commencement expenditures.
• Assume authority of the Registrar in the Registrar's absence.
• Performing other duties and responsibilities as assigned.

Work Schedule:

Monday - Friday, 8:00 a.m. - 5:00 p.m., including some overtime

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

N/A

Benefits:

For information regarding our Benefits, click here .

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.