Auxiliary Operations Officer

Position Title: Auxiliary Operations Officer

Employee Classification: Business Operations Officer

College/Division: Auxiliary Services

Department: 530300-AUXILIARY ADMINISTRATION

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: $107,543.29 - $139,000 commensurate with experience

Appointment Full-time Equivalency: 1.0

Exempt or Non-Exempt: Exempt

Summary: New Mexico State University, founded in 1888, is New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research, public service, and outreach at all levels. Reporting to the Vice President for Administration and Finance, this is an exciting opportunity to serve NMSU. Auxiliary Services touches every student and employee on a regular basis, as well as visitors to the campus. Thank you for your interest!

Classification Summary:Provides leadership and management for core university business operations. Provides strategic and operational direction, resource planning, policy and systems development in support of the institution's mission and goals.

Classification Standard Duties:Directs and oversees various university wide business functions. Establishes and evaluates unit goals, objectives and procedures to maximize operational effectiveness. Ensures services are delivered in an effective manner that supports the needs of the university. Ensures that operations are compliant with all laws, regulations and policies Responsible for the fiscal operations of the organization, and the establishment of internal control systems. Evaluates policy and procedures for system or process improvements Participates in development, implementation and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals. Supervises personnel, which includes problem resolution, work allocation, training, promotion, and enforcement of internal procedures and controls; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency

Required Education: Bachelor's degree in a related field.; Required Experience: Eight (8) years of professional experience related to the standard duties as outlined.; Equivalency: One; Required Certification/License:

Knowledge, Skills and Abilities

KNOWLEDGE: Knowledge of customer service principles, techniques, systems, and standards. Knowledge and understanding of applicable operating principles, practices, and procedures. Knowledge of financial/business analysis techniques. Knowledge of project management principles, practices, techniques, and tools.; SKILLS: Strong interpersonal, communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Skill in fiscal management. Skill in organizing resources and establishing priorities. Skill in process analysis and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Employee development and performance management skills.; ABILITIES: Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong customer service orientation. Strong analytical and critical thinking skills and the ability to analyze, summarize, and effectively present data. Ability to analyze problems and develop creative solutions to issues. Ability to communicate effectively, both orally and in writing. Ability to develop, plan, and implement short- and long-range goals. Ability to use computerized information systems used in business operations to quantify and illustrate information, comparisons, impacts, and/or projections

Job Duties and Responsibilities

Reporting to the Vice President for Administration and Finance, this is an exciting opportunity to serve NMSU. Auxiliary Services touches every student and employee on a regular basis, as well as visitors to the campus. The Auxiliary Operations Officer leads NMSU's auxiliary business services including managed services and third-party contracts. Evaluate performance toward MCA metrics and support cross-functional synergies to enhance value of service areas with focus on the campus and customer experience. Serve as primary point of contact for contracted services to ensure adherence to service levels and contract terms. Ensure fiscal responsibility and accountability for business operations and asset management. Promote and enforce university policies, procedures, controls and compliance with standards and regulations. Foster an environment that supports collaboration, safety, and customer service. Assist units with goal achievements and continuous improvement.

Preferred Qualifications

Special Requirements of the Position

Department Contact: Gabriela Gonzalez, AUXHR@nmsu.edu

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule:

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.