Background Coordinator (Personnel Representative), HR Background/Post-Acute Care

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Under supervision of Post-Acute Sr. Onboarding Specialist, the Background Investigation Coordinator will be responsible for assisting with the HR Operations related to confidential background investigations and other related HR functions at their designated facilities.

General tasks and responsibilities will include:

• Partnering with Onboarding Specialists to perform all required background checks during the onboarding of new hires, transfers, civil service processing, and other HR actions;
• Immediately initiating various background checks, including and not limited to:
• Excluded provider checks (SAM, OMIG, OIG, OFAC) using all name combinations
• In conjunction with with facility onboarding staff to ensures all criminal History Checks are completed using all name combinations in accordance with H+H policies and NYS DOH regulations.
  • 3rd Party Verifications for education, employment and license checks
  • E-Verify
  • Public Sex Offender Registry Searches
  • License verification websites (e.g. Dept of Buildings)
  • Other background checks as needed
• Flagging any inconsistencies or concerns revealed as part of background check; discuss immediately with Onboarding Specialist;
• Preparing and submitting completed NYC Department of Investigation (DOI) packages securely to DOI upon receipt where applicable;
• Reviewing fingerprint results immediately upon fingerprinting candidates; follow up with manager as needed and compare with conviction record information provided;
• In the absence of others, may assist in following-up with potential candidates regarding document submission and field/direct any HR related questions;
• Ensuring tasks are completed accurately and timely; may perform transactional work in the absence of others;
• Updating PeopleSoft Security (background), Citizenship, person profile information and other information as needed;
• Ensuring all relevant HR practices, training and policies are being followed;
• Maintaining accuracy and integrity of PeopleSoft (HR system of record for employee data); ensuring all personnel and background files are maintained including via OnBase system;
• Providing reports on the status of background checks for candidates;
• Performing other related confidential duties as assigned.

Minimum Qualifications
1. Associate's Degree from an accredited college or university in Human Resources Management, Public Relations, Healthcare Administration, or a related discipline; or
2. High School Diploma or its educational equivalent and two (2) years of relevant experience in human resources, administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function.

Department Preferences

• SHRM or PHR
• An Associate's Degree in Human Resources or any relevant field from an accredited college or university.
• At least two (2) years of prior HR experience in a public agency or governmental sector, with at least one year of experience in onboarding and/or background investigations or similar
• Knowledge of PeopleSoft.
• Transactional Human Resources experience, including onboarding and/or background investigations
• Working knowledge of PeopleSoft
• Strong customer service skills
• Working knowledge of Microsoft Office products.
• Strong interpersonal skills.
• Analytical and creative problem-solving skills.
• Solid Time management skills and the ability to work under pressure with tight deadlines.
• Ability to learn and apply new information
• Ability and willingness to work extended and flexible hours as needed to accomplish goals.
• Experience and understanding of civil service administration process
• Ability to work in a collaborative team. environment and work within aggressive timeframes.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs