Banquet Server

Lancaster, Pennsylvania


Employer: MBS Solutions
Industry: Hospitality
Salary: $15 per hour
Job type: Part-Time

Looking for Part Time Work with flexibility to add some extra income during these high inflation times?

Miller Brother Staffing in Lancaster is seeking Banquet Servers for events at a large hotel chain in Lancaster City.

Pay Rate - $15/hour
Shift/Hours -- Events will be all summer long and take place mostly in the evenings and weekends. Once signed up, you will have the flexibility to work when available and have a choice of which events to work!

3 most important things:
  • Seeking candidates that can provide exceptional customer service
  • Any experience in hospitality or restaurant industry preferred but not required
  • Ability to follow instructions
Job Description/Duties
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform
  • Comply at all times with Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
  • Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
  • Respond to guest problems, complaints and accidents; Refer to management, if necessary.
  • Be informed of all current hotel policies.
  • Be familiar with fire exits, fire extinguisher locations and safety rules.
  • Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions.
  • Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
  • Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
  • Be familiar with the organization of the hotel and know the function of each department.
  • Handle items for "Lost and Found" according to the standards.
  • Perform other tasks/jobs as assigned by supervisor or manager.
Requirements:
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must maintain composure and objectivity under pressure.
Physical Demands: Ability to lift up to 25 pounds, walk, bend, twist, kneel, and stand for duration of shift

Uniforms: Hotel will provide shirt. Will be required to wear black pants and shoes for events.

Created: 2024-05-02
Reference: 13355
Country: United States
State: Pennsylvania
City: Lancaster
ZIP: 17603


Similar jobs: