SUMMARY: To provide leadership and direction to the bar Department encompassing Casino floor bars, casino beverage floor service, banquet bar service, National entertainment events and casino special events. Responsible for a high level of guest service as described in your departments guest service standards.

RESPONSIBILITIES
- Hire, schedule, train, coach, and develop staff and conduct performance reviews for supervisor team
- Direct strategic work activities and ensure conformance to standards
- Develop an annual budget and maintain controls on financials, including COGs and labor costs, to maximize efficiencies and effectiveness of operations
- Coordinate, communicate, network and follow up with internal business partners to ensure delivery of superior guest service
- Create, maintain, revise and provide direction regarding training manuals, policy / procedure manual, and job descriptions
- Establish and uphold quality, service and cleanliness standards
- Monitor inventory and make recommendations for supply / equipment purchases and create and implement weekly and monthly inventories for beverage revenue outlets
- Address guest questions, complaints or concerns
- Create, maintain and revise a vendor utilization plan
- Responsible for event setup, coordination, day of operations and execution of events

QUALIFICATIONS
Required:
- High School Diploma/GED or equivalent experience
- 4-year degree in Hospitality or related field or 5 years management experience in a high-volume bar operation; or equivalent combination of education and experience

Preferred:
- Budgeting experience
- Computer-based cash handling systems experience

Skills
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Strong leadership skills
- Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
- Excellent written, verbal, and interpersonal communication skills
- Excellent problem solving skills

Abilities
Required:
- Ability to work fast and efficiently
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to manage departmental budget and control labor and expenses
- Ability to manage projects in a timely and efficient manner
- Ability to speak in a clear, concise and pleasant voice
- Ability to develop and implement standard operating procedures

NOTE: A Resume is required for this job.