Bilingual Customer Service - Spanish

State Farm Agency, located in Chicago, IL has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! Must be willing to obtain a Property and Casualty Insurance license.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

What we provide

• Hourly pay
• Commissions (performance based)
• Matching 401K
• PTO/Vacation
• Health
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Bilingual (Spanish/English)
• Insurance Customer Service Experience
• Property & Casualty and L/H licenses preferred.
• Excellent Customer Service skills
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)