Job Description:

Bilingual French/Eng Customer Service Rep needs 2+ years' experience

Bilingual French/Eng Customer Service Rep requires:

• Bachelor's Degree in technical field or College Degree in Trades
  • Technical or mechanical aptitude/Hands-on experience preferred
  • Strong oral and written communication skills are essential
  • Strong customer related communications and interpersonal skills necessary
  • Proficient at navigating Microsoft Office and web-based programs
  • Good home internet connection
  • French language an asset

Bilingual French/Eng Customer Service Rep duties:

• Provide customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline.
• Provide timely support for technical inquiries via phone, email, and web chat.
• Visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads.

Company Description:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job

https://www.globalchannelmanagement.com/