Business Analyst I, Seller Insights \u0026 Planning

The Seller Insights and Planning team's mission is to make Fulfilled by Amazon (FBA) the best place for sellers to both thrive and delight customers. We achieve this through identifying opportunities to address seller pain points, optimizing our services to reduce seller effort, eliminating the defects that lead to seller costs, and orchestrating initiatives across business, technology and operations that simplify the seller experience.

As a Business Analyst I, you use data analysis and business understanding to solve complex problems and drive decisions within projects aimed at enhancing WW FBA seller performance. You work tactically, learning to be strategic, handling projects based on stakeholder requests, and proactively identifying patterns to propose solutions. This role will require you to collaborate with stakeholders to define problems, set goals, and deliverables, and create short-term solutions, while managing roadblocks with limited guidance. This work will directly impact the development of strategic plans and initiatives aimed at improving seller operations, increasing sales, and enhancing customer satisfaction. Additionally, you will build reports and metrics, drive ad hoc analysis, and communicate insights to key stakeholders.

Key job responsibilities

Develop, maintain, and enhance reports and dashboards to track key performance metrics for FBA sellers. Ensure accurate and timely delivery of reports to stakeholders, providing actionable insights to improve seller success.

Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.

Collect, analyze, and interpret large datasets related to FBA seller performance, customer feedback, and operational metrics. Identify trends, patterns, and insights to drive strategic decision-making.

Build a deep understanding of the FBA Seller Success team's business objectives and operational processes. Use this knowledge to communicate findings clearly and concisely to stakeholders.

Provide data-driven insights and recommendations to support strategic initiatives aimed at improving FBA seller experience and performance. Present findings to senior management and other stakeholders.

Ensure the accuracy and integrity of data

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- Experience defining requirements and using data and metrics to draw business insights

- Experience with SQL or ETL

- Experience demonstrating problem solving and root cause analysis

- Ability to transform data and metrics into visualizations and summaries

PREFERRED QUALIFICATIONS

- Experience using very large datasets

- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,200/year in our lowest geographic market up to $107,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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