Business Analyst / Process Engineer

We are currently seeking a Business Analyst to join our Corporate team. The Business Analyst / Process Engineer is responsible for partnership in IT Program and Portfolio Management demand management process within the IT PPM team. The Business Analyst will also partner with PPM Director and Project Managers on design, requirement, process mapping, and future-state documentation.

This role is expected to work in a hybrid setting in our Plano, TX or Yarmouth, ME office location.

As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location
Plano, Texas | Yarmouth, Maine

Travel
10-25%

Responsibilities

• Work closely with the Director, IT PPM to manage demand management requests, business case development, and technology requirements for technology programs and projects.
• Design requirements and documentation with foresight for the future maintainability and growth of the software .
• May a ct as a liaison to clearly communicate ideas between technical and non-technical stakeholders .
• G ather requirements of moderate scope and complexity from a variety of sources to support p rogram and project discovery process .
• Communicate requirements in the form of current state maps, end-user requirements in "ability to" statements, capabilities, and future-state outcomes .
• Facilitate the process to develop business cases with multiple inputs, and outcomes of presenting to leadership for approval and initiative funding.
• Develop process and outcome documents by documenting current state, capturing ideal state, press for industry standards and best practices, and map future-state encompassing the requirements.
• May r esearch and analyze projects for new features based on system requirements defined by business system's owners.

Qualifications

• Bachelor's degree in Computer Sciences , Management In formation Science, or Business . Eq uivalent work experience may substitute for degree requirement.
• A minimum of 3-5 year s of experience in business analysis interviewing stakeholders, partnering with business leaders and writing current-state and future-state requirements.
• Process- related experience including but not limited to documenting cross-technology workflows, and designing, writing , and documenting technology-focused process diagrams to capture and communicate dependencies .
• Strong a nalytical and problem solving skills .
• K nowledge and understanding of the full software development lifecycle and asso ciated methodologies helpful.
• Keen attention to detail.
• Strong p lanning and organizational skills involving the ability to manage multiple work tasks effectively.

Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .

Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.