Non-Competitive HELPS Opportunity:
Trainee 1: A bachelor's or higher degree OR
Trainee 2: A bachelor's or higher degree and one year of professional business analysis experience OR Journey Level: A bachelor's degree or higher and two years of professional business analysis experience where your primary duty was performing three of the five following activities:

• Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).

• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).

• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).

• Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.

• Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

The following activities are not considered qualifying experience:

• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.

• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.

• Development of instructional materials and classroom training.
Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Please submit a copy of your transcript with your response.

55BC Opportunity:
Must meet the Non-Competitive minimum qualifications above and Individuals certified eligible for the 55b/c program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law AND possess a Bachelor's degree will also be considered. Please provide a copy of your eligibility letter and transcript with your response.

Transfer Opportunity:
Candidates must have permanent status as a Business Systems Analyst 1, SG-18 and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or Section 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of this position.

Duties Description The Office of Mental Health (OMH) is recruiting to fill a Business Systems Analyst 1 / Grade 18, position in the State Operations Finance Group, Inpatient and Contracting Section. Under the general direction of the Resources and Reimbursement Agent 3. The position will perform all the basic contracting functions necessary to access Medicare Advantage plans, Medicaid Managed Care plans, commercial managed care plans, and specialized managed care plans such as Tricare, Fully Integrated Dual Advantage plans, and Developmental Disabilities Individual Support and Care Coordination plans. Additionally, the incumbent will be responsible for pursuing error resolution pertaining to inpatient billing. Responsibilities include:

Primary duties of the incumbent on the Inpatient and Contracting Team will include (but not limited to):
• Initiating, negotiating, and maintaining ongoing managed care contracts, and Medicare D pharmacy contracts. Review contract documentation and assist with training documents.
• Initiating and maintaining managed care plan provider portal access
• Coordinating plan contracting requirements with the Billing staff for the billing systems. The new billing system includes a contracts module which the incumbent will need to provide input on to ensure it accommodates contracts that OMH has in place with myriad health plans. Also, the incumbent will be involved in ensuring that such contracts are kept updated in the new system. Work with supervisor and Vendor staff to coordinate such changes to the system(s), as needed.
• Monitoring and resolving error worklists utilizing OMHs new Commercial-Off-The-Shelf revenue cycle software, Soarian Financials.
• Monitoring OMHs claim clearinghouse (SSI) for errors and work with supervision to resolve such errors. Perform regular and ad-hoc billing analyses to satisfy inquiries.
• Working on trend analysis of billing errors and denials, and co-ordinate reporting to the management.

Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The salary listed applies to candidates appointed to Business Systems Analyst 1, SG-18. The salary for candidates appointed to Business Systems Analyst Trainee 1 starts at $47,925 and, for current New York State employees, is based on the candidate's salary at the time of hire.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Mary Jane McGuire

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume as an attachment in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #159715 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.