Call Center Representative
Anaheim, California
Employer: Insight Global
Industry: Customer Service
Salary: Competitive
Job type: Part-Time
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 1-2 years of experience working in a call center with inbound calls (50+ calls a day)
- High School diploma or GED
- Good communication and personality
- Ability to type at least 36 WPM
- Adaptable and eager to learn, willing to work in a fast paced call-center
- Excellent communication and reliable
Nice to Have Skills & Experience
- Bilingual in Spanish, Vietnamese, and/or Chinese
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 1-2 years of experience working in a call center with inbound calls (50+ calls a day)
- High School diploma or GED
- Good communication and personality
- Ability to type at least 36 WPM
- Adaptable and eager to learn, willing to work in a fast paced call-center
- Excellent communication and reliable
Nice to Have Skills & Experience
- Bilingual in Spanish, Vietnamese, and/or Chinese
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-09-12
Reference: 380072
Country: United States
State: California
City: Anaheim
ZIP: 92808
Similar jobs:
-
Patient Access Representative III - Chadwick Center - Trauma Counseling
Rady Children's Hospital-San Diego in San Diego, California -
HR Service Center Representative
Panda Restaurant Group, Inc. in Rosemead, California -
Patient Services Representative - Levine Health Center
UCLA Health in Venice, California💸 $36.33 per hour -
Service Center Representative
Apex Systems in San Diego, California -
Customer Service Representative, Member Service Call Center
Insight Global in San Diego, California -
Call Center Representative (PSR)
Insight Global in Los Angeles, California -
Call Center Representative/Call Agent II
MemorialCare in Fountain Valley, California💸 $21.37 per hour -
Call Center Representative
Insight Global in Anaheim, California -
Appointment Center Service Representative
Kaiser Permanente in San Diego, California💸 $25.89 - $30.26 per hour -
Appointment Center Service Representative (Bilingual Spanish) Full Time 10:30am-7:00pm
Kaiser Permanente in El Cajon, California💸 $24.42 - $28.55 per hour -
Appointment Center Service Representative - Onsite at El Cajon, CA, Full Time 10:30 am-7 pm
Kaiser Permanente in El Cajon, California💸 $24.42 - $28.55 per hour -
Patient Service Representative - Gonda Diabetes Center, Westwood
UCLA Health in Los Angeles, California💸 $29.42 - $42.14 per hour -
Patient Service Representative - Call Center - 4S Ranch
The E.W. Scripps Company in San Diego, California -
Patient Support Center Representative - Laguna Hills, CA
UnitedHealth Group in Laguna Hills, California💸 $16.00 - $28.27 per hour -
Call Center Representative/Call Agent I
MemorialCare in Fountain Valley, California💸 $20.75 per hour -
Cloud Representative - Marketing Response Center (MRC), Global Demand and Solutions Center (GDSC)
Amazon in San Francisco, California💸 $53200 per year -
Appointment Center Service Representative
Kaiser Permanente in San Diego, California💸 $25.89 - $30.26 per hour -
Appointment Center Service Representative
Kaiser Permanente in San Diego, California💸 $25.89 - $30.26 per hour -
Cloud Representative - Marketing Response Center (MRC), Global Demand and Solutions Center (GDSC)
Amazon in San Francisco, California💸 $53200 per year -
Customer Service Call Center Representative - 131974
University of California San Diego in La Jolla, California💸 $24.67 - $28.62 per hour