CALL CENTER SPECIALIST

Responsibilities

Laurel Heights hospital is searching for a caring and compassionate bachelor's prepared admission call specialist position in our 24/7 Admissions Department. If you like a challenge and the satisfaction of working with other professionals to get patients the help they need, Laurel Heights hospital is the right place for you.

Our patients bring with them many different clinical challenges and high acuity illnesses that require specific and individualized care. We balance our busy work environment with a strong commitment to teamwork that makes Laurel Heights Hospital a dynamic place to work. While taking care of our patients, we also strive to take care of each other. Our strong, seasoned leadership team provides mentoring and coaching opportunities available to professionals interested in developing a career in the mental health industry.

Qualifications

Bachelor's degree from an accredited college or university in social work, psychology, mental health, or a related field AND

A minimum of one year of experience in a human service, social service, psychiatric, or mental health setting, performing administrative duties, crisis intervention, telephonic triage and inquiries, and customer service.

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