Case Management Assistant

Description

Sovah Health is looking for the ideal candidate who will performs a variety of duties to support the Case Management department.

• Facilitates communications with payers making sure all faxes, emails, phone messages are routed to the assigned URCM. Directly inputs data as necessary.

• Assists with obtaining outstanding authorizations and processing of appeals. Manage e-request queue.

• Composes, types, and transcribes correspondence, forms, reports, presentation materials and other written communications.

• Performs clerical functions such as preparing and maintaining filing systems, sending outgoing mail, distributing incoming mail, etc.

• Greets visitors and communicates with patients and providers; receives, visitors and telephone calls and communicates messages promptly and accurately.

• Answers inquiries in a professional manner; responds to, escalates, and follows up on questions and problems as appropriate.

• Schedules/coordinates meetings, events, appointments, etc., as needed.

• Collaborates with nurse, scheduler, nursing units, etc. and other departments to facilitate schedule and patient progression.

• Enters accurate patient or case data into computerized scheduling system or into statistical reports/spreadsheets, daily or monthly, as required.

• Keeps office area neat and tidy and monitors and maintains office equipment and orders office supplies.

• Inputs Kronos exception forms daily, coordinates and ensures the timely completion of payroll.

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250 bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.

Where We Are:

From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small town charm. We are home to a thriving arts and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

• Competitive Paid Time Off / Extended Illness Bank package for full-time employees

• Employee Assistance Program - mental, physical, and financial wellness assistance

• Tuition Reimbursement/Assistance for qualified applicants

• Professional development, Growth opportunities, and Mentor-based training

• And much more...

Qualifications

Minimum Qualifications

Minimum Education

High school diploma or equivalent required

Two years of college preferred

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Must have experience with Microsoft Office, including Word and Excel.

Minimum Work Experience

One (1) year of experience in a administrative support position preferred.

Previous healthcare experienced preferred. Knowledge of health insurance and medical terminology.

EEOC Statement:

SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

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