Charge Entry Specialist

Overview

We can't do it without YOU!

Do you want to apply your experience, skills and education in a way that makes a meaningful and lasting difference in the lives of our patients and their families? At Tennessee Cancer Specialists, it is the privilege of our employees to walk with our patients and their families as they move along the journey of fighting cancer. Whether you are working directly with patients in one of our clinics or in a support role, you are an important part of our mission to deliver the highest quality, compassionate care. Our 200+ employees make up the teams at our 15 different East Tennessee locations and have helped us achieve the Top Workplaces award two years running for the greater Knoxville area!

As a member of the Charge Entry team, you will assist the central billing office with entering office and hospital charges as part of the revenue cycle process for Tennessee Cancer Specialists.

Here's what might happen on a typical day...

You are entrusted with a great deal of responsibility in this role. You and your team members oversee reviewing all daily charges for completeness and accuracy. The revenue cycle process depends on the consistent and timely completion of your job duties.

Responsibilities

Experiences that matter...

• Your attention to detail allows you to effectively review and identify charge form errors making necessary system corrections as needed through obtaining complete information from appropriate team members.
• In conversations with patients, coworkers, and other professionals, you provide exceptional customer service through communicating respectfully, thoroughly listening to all shared details and asking any appropriate questions.
• Your in-depth knowledge of coding guidelines allows you to identify inconsistencies during daily review of charges and audit of encounters against scheduled patients. You also understand the importance of communicating any inconsistencies upline.
• Meeting deadlines is a priority for you. You are able to accurately post charges within 24 hours of charted encounter.
• Your go-getter work ethic will have you ready to jump in and help out with any additional tasks.

Qualifications

For your safety, keep this in mind:

• The position will require sitting for long periods of time with occasional stooping, bending, and stretching for supplies.
• Any lifting should be limited to 30 pounds or less.
• You will need sufficient manual dexterity for operating office equipment (keyboard, telephone, copier, etc.), and vision and hearing must be adequate for viewing computer screens for prolonged periods of time and hearing customers during in-person and telephone conversations.

We feel this position requires these basics:

• A high school diploma or equivalent is required, but an associate's degree in a business-related field would be even better!
• A current Certified Professional Coder (CPC) certification from AAPC or AHIMA is required. If you are not currently certified, you will successfully complete the certification within one year of starting this position.
• Your proficiency with computer systems and Microsoft Office (Outlook, Word, Excel, etc.) is a must.
• Lastly, we feel that you will be most successful with at least one year of prior experience in a similar position and to provide you with the background needed for this position. Prior experience with specialty billing is strongly preferred.

MINIMUM QUALIFICATIONS: High school diploma or equivalent. Position is entry level and requires 0-3 years data entry experience. Medical business office experience preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.