Chief Information Officer / Assistant Director / Supervisory IT Specialist (Policy and Planning)

Summary

The Federal Law Enforcement Training Centers (FLETC) is looking for a talented Chief Information Officer/Assistant Director at FLETC's headquarters location in Glynco, Georgia. This position provides component-level strategic leadership for the direction, planning, management, and coordination of the component's information technology (IT), IT systems/program management, cybersecurity, information and technology accessibility, information resource management, and IT acquisition management.

This job is open to

• Federal employees - Competitive service
  
  Current or former competitive service federal employees.
• Federal employees - Excepted service
  
  Current excepted service federal employees.
• Senior executives
  
  Those who meet the five Executive Core Qualifications (ECQs).

Clarification from the agency

All Qualified Civil Service Employees: The "civil service" consists of all persons who occupy positions in the executive (includes excepted service), judicial, and legislative branches. Included are experts and consultants who occupy appointive positions, individuals in the Postal Service and the Postal Rate Commission. SES reinstatement eligibles outside the civil service and SESCDP graduates with noncompetitive eligibility may also apply for noncompetitive consideration for this position.

Duties

The Chief Information Officer (CIO)/Assistant Director (AD) position functions as a trusted partner and expert advisor to the Director, Deputy Director, and other Executives with the identification, development, implementation, and support of technologies and applications which add significant value to transform or support program operations related to the FLETC and DHS's mission, goals, and objectives. This position also advises the Director and Deputy Director on significant and sensitive issues impacting the FLETC, its relationship with other components within DHS, over 90 Partner Organizations (POs), and the community. Typical assignments include:

• Providing executive direction and oversight of the directorate through a Deputy Chief Information Officer / Deputy Assistant Director and subordinate management staff.
• Ensuring that organizational strategic and tactical goals and objectives are developed, communicated, managed, and performed effectively, as well as ensuring FLETC, DHS Headquarters, and customer expectations and program requirements are met.
• Providing executive oversight and responsibility and accountability for formulating, planning, developing, acquiring, implementing, and supporting enterprise-wide mission support functions to include: IT operations and support, Network Operations Security Center (NOSC) activities, IT asset life-cycle management, system modernizations and enhancement activities, cybersecurity activities, information and technology accessibility activities, information resource management activities, and IT acquisition management activities. Principle areas of technology-based enterprise-wide responsibilities are voice communications, radio communications, wired/wireless data communications, network infrastructure, data center operations, data management, end-user support, software license management, applications integration/ support, database development/support, web services, cloud-based IT systems, video teleconferencing, audio/visual systems, mobile device management, electronic training systems, and other technology-driven operational systems.
• Serving as the primary advisor for FLETC's IT operations and support, IT systems/program management, cybersecurity, information and technology accessibility, information resource management, and IT acquisition management activities for the implications of policy and program decisions from higher echelons, as well as the impact and expectations regarding the laws and implementation guidance.
• Developing and advocating a culture of conscientious stewardship with regard to FLETC assets and human capital resources.
• Ensuring risk management principles and practices are used to make program management decisions and effective internal controls are developed, tested, implemented, and regularly re-assessed for effectiveness.
• Representing FLETC on IT matters related to the interest of the FLETC, DHS, the law enforcement community, Executive and Judicial Branch agencies, committees, congressional members, and the local communities.
• Assuring that the interests of FLETC are represented in councils, working groups, steering committees, and other similar groups which manifest as a result of continued evolution. This position directs the development and presentation of FLETC responses to inquiries from DHS, Congress, and other entities, and collaborates with other FLETC senior executives to ensure successful interaction with related programs and operations of other organizational elements of FLETC and POs; and chairs and represents FLETC as the principle advisor on IT operations and support, NOSC activities, cybersecurity activities, information and technology accessibility activities, information resource management activities, and IT acquisition management issues for a wide variety of committee, task forces, intradepartmental teams, interdepartmental teams, federal special project groups, and other working groups.
• Leading transformational enterprise-wide activities through the adoption/creation of innovative technology-based solutions which integrate key FLETC and DHS strategic priorities and performance goals.
• Pursuing National Archive and Records Administration (NARA), Office of Management and Budget (OMB), and DHS records and information management goals and objectives by aligning FLETC's records and information management activities with those of the agency to ensure the protection and maintenance of FLETC's official records and to be responsive to the public's request for FLETC information.
• Pursuing OMB and DHS Office of Accessible Systems and Technology accessibility goals and objectives by aligning FLETC's information and technology accessibility (Section 508) activities with those of the agency to ensure that FLETC information and technologies are accessible to FLETC staff, law enforcement students, and the public who have physical disabilities.

Requirements

Conditions of Employment

• You must be a U.S. citizen to be considered for this position.
• You will be required to undergo pre-employment and random drug screening.
• You must successfully pass a background investigation.
• Selectee will be required to complete form OGE-278, Executive Personnel Financial Disclosure Form.
• You must be able to obtain and maintain Top Secret/SCI (Sensitive Compartmented Information) security clearance.
• Males born after 12/31/1959 must be registered for Selective Service.
• You will serve a one-year probationary period unless you previously completed the probationary period in the SES.
• Position is eligible for situational-only telework based on agency policy.
• Must possess and maintain a valid state driver's license.
• Position requires a signed mobility agreement to relocate as necessary.
• Work during weekends and federal holidays may be required.
• Overtime may be required.
• Emergency Essential position required to sustain operations under all conditions such as in the event of a localized emergency situation and/or to ensure Continuity of Operations for Mission Essential Functions or Primary Mission Essential Functions.

Qualifications

All applicants must meet the qualification requirements listed below by the closing date of this announcement.

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Qualifications listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent with state or local government, the private sector, or nongovernmental organizations. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:

• Directing the work of an organizational unit;
• Ensuring the success of one or more specific major programs or projects;
• Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance;
• Supervising the work of employees; and
• Exercising important policymaking, policy determining, or other executive functions.

The application process to recruit for this position is the TRADITIONAL-BASED method. The applicant must address each Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) separately. For guidance in preparing a narrative statement addressing ECQs, please access OPM's website by clicking here.

EXECUTIVE CORE QUALIFICATIONS (ECQs):As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) listed below.

Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as: directing the work of an organizational unit; ensuring the success of one or more specific major programs or projects; monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.

Applicants are encouraged to follow the Challenge, Context, Action and Result (C-C-A-R) model outlined in the guide at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf.

• CHALLENGE: Describe a specific problem or goal.
• CONTEXT: Describe individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, members of Congress, shrinking budget, low morale).
• ACTION: Describe the specific actions you took to address a challenge.
• RESULT: Describe specific examples of measures/outcomes that had impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

Your narrative response should not exceed 10 pages, be typed in 12-point font with one-inch margins. (Draft your ECQs in a Word document before uploading into the system to ensure these guidelines are met.) Information that exceeds these guidelines will not be reviewed. Detailed information on each ECQ, the underlying and fundamental competencies, sample narratives and a tips sheet for writing effective ECQs are available in the "Guide To Senior Executive Service Qualifications" Senior Executive Service Executive Core Qualifications and Senior Executive Service Qualifications & Fundamental-Competencies.

Unless you are currently serving under a Career Senior Executive Service (SES) appointment, eligible for reinstatement into the SES, or a graduate of an OPM approved SES Candidate Development Program (CDP), you must address the ECQs. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.).

MANDATORY TECHNICAL QUALIFICATION (MTQ)s: In addition to the Executive Core Qualifications, all candidates must show evidence of the following MTQs below in order to meet basic qualifications for this position. Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your MTQ(s) in a word document and then upload into the system. You must address each MTQ separately and you should not exceed 2 pages per MTQ. You are required to respond to all MTQs. If you fail to do so, you will be rated as 'ineligible.'

MTQ 1. Possesses demonstrated leadership experience in the management of network infrastructure, IT support services, cybersecurity, datacenter/cloud services, telephony, and radio communications systems.

MTQ 2. Ability to effectively define and achieve enterprise-level strategy for the acquisition, integration, and use of IT systems. Background includes providing authoritative statements, organizational positions, and expert-level advice to executive leadership on strategic and tactical IT issues. Significant experience with life-cycle planning of IT assets resulting in the seamless recapitalization of end-of-life assets or the acquisition of new and innovative capabilities which match strategic objectives. Additionally, must possess the ability to plan for the use and integration of artificial intelligence to deliver both mission-specific requirements and mainstream administrative support functions.

MTQ 3. Background indicates demonstrated expert knowledge of principles, methods, and techniques used in information management, records management, Section 508 accessibility requirements, and Freedom of Information Act (FOIA) compliance.

DO NOT COMBINE THE MTQ AND ECQ STATEMENTS. Failure to meet the basic qualification requirement and address all Mandatory Technical and Executive Core Qualification factors will result in your application being disqualified.

Education

Not applicable.

Additional information

Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Top Secret/SCI clearance as a condition of placement in this position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Veteran's Preference does not apply to the Senior Executive Service.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A multi-step process is used to evaluate and refer applicants:

1. Minimum requirements: Your application must show that you meet all requirements including the education and/or experience required for this position. You may be rated "not qualified" if you do not possess the qualification requirements for the position. If your application is incomplete, you may be found "ineligible".

2. Rating and Ranking: A panel of subject matter experts will review your application and evaluate your qualifications for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selecting official.

3. Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview.

Your supporting documents are an integral part of the process for determining your qualifications for the position. If your responses are not supported by your resume, you will be eliminated from consideration. After reviewing your resume and supporting documentation, if a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Incomplete or late applications will not receive further consideration.

The application process to recruit for this position is the TRADITIONAL-BASED method. You must address each ECQ separately, providing two examples per ECQ, and limit your statements to no more than two pages per ECQ, totaling no more than ten pages addressing all ECQs. Combine all ECQ responses into 1 document (i.e., all narratives in 1 PDF or Word document). Additionally, you must address each MTQ separately, and you should not exceed two pages per MTQ, typed in 12-point font with one-inch margins. You are required to respond to all MTQs. If you fail to do so, you will be rated as 'ineligible." DO NOT COMBINE THE MTQ AND ECQ STATEMENTS.

Unless you have already been certified by the Office of Personnel Management (OPM) Qualifications Review Board (QRB) in the past, your ECQs must be certified by the QRB before appointment can occur.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must provide a complete Application Package which includes:
  
  1. Resume: In addition to your written statements addressing the ECQs, the MTQs, and other qualifications as applicable, submit a resume or any other written format you choose to describe your qualifications. Please do not send resumes with photos.
  
  Applicants typically provide the following information:
  
  
  • Vacancy Identification Number: FLETC-DO-24-12519444
  • PERSONAL INFORMATION: Full name, email and mailing addresses, and day and evening telephone numbers, including area codes.
  • WORK EXPERIENCE: Information about your paid and non-paid work experiences related to this position including: job title (include series and grade if a federal job), duties and accomplishments, employer's name and address, supervisor's name and phone number (indicate if we may contact your current supervisor), starting and ending dates of employment (month and year), hours worked per week, and salary. Emphasize your level of responsibility, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken, and the results of your actions.
  • OTHER QUALIFICATIONS: Job related training courses (title and year), job related skills, e.g., other languages, computer hardware/software, etc., job related honors, societies, leadership activities, public speaking, and performance awards (give dates, but DO NOT send documents unless requested). Your resume must show evidence of progressively responsible leadership experience that is indicative of senior executive-level management capability and directly related to the executive core qualifications.
  
  
  2. Mandatory ECQ statements: A narrative statement specifically addressing each individual ECQ. ECQ statements should not exceed two pages per ECQ (Ten pages maximum). In lieu of the narrative statement, current or former Career SES members and SES Candidate Development Program (CDP) graduates must provide the documentation in #4 below.
  
  3. Mandatory Technical Qualifications (MTQs): A narrative statement specifically addressing each mandatory technical qualification. MTQ statements cannot exceed two pages per MTQ (Six pages maximum).
  
  4. Copy of Notification of Personnel Action (SF-50): Current and former career employees eligible for reinstatement, and SES members must provide a copy of their latest SF-50 showing proof of career or career-conditional status or reinstatement eligibility and the highest promotion potential of a position held on a career or career-conditional basis. Candidates who have successfully completed an Office of Personnel Management approved SES CDP must submit a copy of their ECQ certification.
  
  5. Performance Appraisal (current Federal employees only): a copy of a complete performance appraisal issued within the last 12 months. PLEASE DO NOT SUBMIT ANY ADDITIONAL INFORMATION: Extraneous materials such as passports, pictures, award certificates, recommendation letters, etc., will not be considered.
  
  Note: Secondary Administrative Law Enforcement Officer retirement coverage is not being offered for this position.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.
  
  The complete application package MUST be submitted by 11:59 PM (EST) on September 23, 2024.
  
  To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  
  Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  
  To verify your application is complete, log into your USAJOBS account, Welcome | Login.gov, select the Application Status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  
  To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  
  You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Paper applications and information sent by mail WILL NOT be accepted. If you cannot apply online, you may submit a paper application and the required forms. If you are unable to apply online, please view the following link for information regarding an Alternate Application.
  
  DHS is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences. DHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.
  
  Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Noncareer SES employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee, please indicate this in your resume. Serving in a Schedule A, Schedule C, or Noncareer SES appointment WILL NOT eliminate you from consideration.
  
  Agency contact information
  
  Raquel Perez
  
  Phone
  
  (912)267-2220
  
  Email
  
  raquel.perez@fletc.dhs.gov
  
  Next steps
  
  Once you submit your application, we will review your experience and qualifications to determine if you possess the required ECQs and TQs for the position based on the information submitted in your package. Those who meet the qualifications will be referred to a panel of SES members to determine the "highly qualified" candidates who will be referred to the selecting official for further consideration.
  
  Once a selection has been made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by the OPM Qualifications Review Board (QRB), unless the selectee is a noncompetitive candidate that has been successfully certified by the OPM QRB.
  
  We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." If you are selected, we will conduct a suitability/security background investigation.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Resume: In addition to your written statements addressing the ECQs, the MTQs, and other qualifications as applicable, submit a resume or any other written format you choose to describe your qualifications. Please do not send resumes with photos.

Applicants typically provide the following information:

• Vacancy Identification Number: FLETC-DO-24-12519444
• PERSONAL INFORMATION: Full name, email and mailing addresses, and day and evening telephone numbers, including area codes.
• WORK EXPERIENCE: Information about your paid and non-paid work experiences related to this position including: job title (include series and grade if a federal job), duties and accomplishments, employer's name and address, supervisor's name and phone number (indicate if we may contact your current supervisor), starting and ending dates of employment (month and year), hours worked per week, and salary. Emphasize your level of responsibility, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken, and the results of your actions.
• OTHER QUALIFICATIONS: Job related training courses (title and year), job related skills, e.g., other languages, computer hardware/software, etc., job related honors, societies, leadership activities, public speaking, and performance awards (give dates, but DO NOT send documents unless requested). Your resume must show evidence of progressively responsible leadership experience that is indicative of senior executive-level management capability and directly related to the executive core qualifications.

2. Mandatory ECQ statements: A narrative statement specifically addressing each individual ECQ. ECQ statements should not exceed two pages per ECQ (Ten pages maximum). In lieu of the narrative statement, current or former Career SES members and SES Candidate Development Program (CDP) graduates must provide the documentation in #4 below.

3. Mandatory Technical Qualifications (MTQs): A narrative statement specifically addressing each mandatory technical qualification. MTQ statements cannot exceed two pages per MTQ (Six pages maximum).

4. Copy of Notification of Personnel Action (SF-50): Current and former career employees eligible for reinstatement, and SES members must provide a copy of their latest SF-50 showing proof of career or career-conditional status or reinstatement eligibility and the highest promotion potential of a position held on a career or career-conditional basis. Candidates who have successfully completed an Office of Personnel Management approved SES CDP must submit a copy of their ECQ certification.

5. Performance Appraisal (current Federal employees only): a copy of a complete performance appraisal issued within the last 12 months. PLEASE DO NOT SUBMIT ANY ADDITIONAL INFORMATION: Extraneous materials such as passports, pictures, award certificates, recommendation letters, etc., will not be considered.

Note: Secondary Administrative Law Enforcement Officer retirement coverage is not being offered for this position.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.

The complete application package MUST be submitted by 11:59 PM (EST) on September 23, 2024.

To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account, Welcome | Login.gov, select the Application Status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Paper applications and information sent by mail WILL NOT be accepted. If you cannot apply online, you may submit a paper application and the required forms. If you are unable to apply online, please view the following link for information regarding an Alternate Application.

DHS is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences. DHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Noncareer SES employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee, please indicate this in your resume. Serving in a Schedule A, Schedule C, or Noncareer SES appointment WILL NOT eliminate you from consideration.

Agency contact information

Raquel Perez

Phone

(912)267-2220

Email

raquel.perez@fletc.dhs.gov

Next steps

Once you submit your application, we will review your experience and qualifications to determine if you possess the required ECQs and TQs for the position based on the information submitted in your package. Those who meet the qualifications will be referred to a panel of SES members to determine the "highly qualified" candidates who will be referred to the selecting official for further consideration.

Once a selection has been made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by the OPM Qualifications Review Board (QRB), unless the selectee is a noncompetitive candidate that has been successfully certified by the OPM QRB.

We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." If you are selected, we will conduct a suitability/security background investigation.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request