Job Description

CLOSING DATE : Open until filled

Program Overview

The Department of General Services (DGS) is comprised of many and diverse functions sharing a common and critical mission: providing service to Montgomery County departments and offices that enables them to serve the public. Our success is measured by how we help others succeed. The Director's office provides overall leadership for the department, including policy development, planning, performance measures, accountability, service integration and customer service. The Director's office also administers day-to-day operations of the department, including operating and capital budget preparation and administration, training, contract management logistics, facilities support and human resources. We are one department, with one mission: Delivering Great Service .

Roles & Responsibilities

The Department of General Services is seeking a Manager II to develop and lead the implementation of the Department of General Service's Strategic Plan. This position functions as a senior advisor for the DGS Director's Office and facilitates the department's strategic plan for departmental priorities. The position evaluates the efficiency and effectiveness of departmental operations, directs organizational change, and departmental performance.

This position oversees all aspects of the department's strategic communications for internal and external audiences. The position will develop and lead the implementation of short-term and long-term strategic communications plans and further refine DGS's brand, messaging, marketing, and public information. The incumbent proactively promotes DGS' accomplishments in a variety of ways, proactively advises senior managers and officials on high profile and sensitive issues, and manages communications responses with the media, social media, and the public. The incumbent coordinates all DGS grant initiatives and coordinates such efforts with other County departments and agencies.

Duties

It is expected the ideal candidate possess experience commensurate with the following duties, which will include, but are not limited to:

• Providing senior-level advisory for the DGS Director's Office and leading the department's Strategic Plan for departmental priorities. Leading DGS divisions and offices with evaluating the efficiency and effectiveness of respective operations, leading long-term planning and policy development.
• Managing all departmental internal and external communications including news media relations; managing DGS social media channels; developing SOPs, MOUs, Administrative policies, Communication Policies, Continuity of Operations Plan and emergency response, providing direction on DGS Annual report, MPIA and Annual Green report; providing photography resources and video production; and website management oversight.
• Working with the Office of Grants Management as the key managerial interface for DGS grants applications, reporting, and subsequent grants administration by DGS.
• Leading all legislative activities for DGS and coordinating with Intergovernmental Relations to evaluate legislation at Federal, State, and local levels of government.
• Providing advisory to the Deputy Directors and Director, and handling special projects as assigned per the Deputy Directors or the Director of DGS. Preparing studies on disparities and helping operationalize Racial Equity and Diversity inclusiveness in DGS (i.e., planning of a project from implementation to execution).
• Developing, updating, and maintaining the DGS Succession Plan (DSP). The DSP is inclusive, multilayered, and robust, aligning talent management with the department's mission, values, and annual strategic goals. DGS Succession Plan will also incorporate a robust and intensive apprenticeship program for the trades positions within DGS.

The ideal candidate will have a proven track record of success in the communications sector or related fields and experience developing and implementing successful communications strategies; have excellent written, verbal, social media and website content communication skills; and demonstrated public relations, community, strategic and media communications success in a complex and dynamic environment. The candidate also should have experience presenting policies and rationales for action, including high-profile, politically sensitive issues, to stakeholders, community leaders, business groups, the general public, elected officials and others.

As a manager/supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect, and cooperation.

This position requires the ability to attend meetings or perform work at locations outside the office, which occasionally occur on weeknights or weekends.

Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Experience : Seven years of progressively responsible professional experience in executive level management in strategic planning and policy, three years of which were in a supervisory or executive capacity. Note: The term "executive" is further defined as a high echelon or high-level position in an organization that is assigned technical research, management advisory services responsibilities, or policy-making duties and responsibilities that exerts considerable influence on organizational policy, plans, and operations through technical research, management advisory services, and/or policy-making duties and responsibilities (e.g., County positions at Grade 30 or above).

Education : Graduation from an accredited college or university with a Bachelor's Degree.

Equivalency : An equivalent combination of education and experience may be substituted.

Preferred Criteria

All candidates meeting the minimum qualifications will be rated "Qualified" and placed on the Eligible List for consideration. Selection for interviews will be based on the following preferred criteria:

1. Experience developing and implementing policies and procedures, communication strategies, marketing/outreach, social media, and website content.
2. Experience in strategic planning, decision making, analyzing, and problem solving.
3. Experience planning, directing and supervising projects and the work of others, including establishing and maintaining effective working relationships with officials, managers, employees, and the public.
4. Experience applying the principles and practices of contract administration, budget, and financial management.
5. Experience making presentations to elected officials and senior management, including but not limited to, defending budgets and controversial project assignments.

If selected for an interview, you may be required to provide a portfolio of writing samples, including strategic communications plans, press releases, social media posts, annual reports, policy statements, responses to inquiries on controversial topics, marketing campaign plans and/or materials and other appropriate work samples.

Minimum Salary 102572

Maximum Salary 181149

Currency USD