Job Description

Closing Date: May 25, 2024

Montgomery County is located adjacent to Washington, DC and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services (HHS) is responsible for delivery of the County's public health and human services that the needs of our community's most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With 2,100 employees, the Department of Health and Human Services is the largest County Department.

As a Department, we believe health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods and healthy food. HHS' provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

If you are interested in working for the Montgomery County Department of Health and Human Services, we invite qualified candidates to apply for our Manager II - Chief Information Officer (CIO) position.

About the Position :

This position reports to the Department's Chief Operating Officer. The Office of the Chief Operating Officer provides overall administration of the day-today operations of the Department of Health and Human Services, including budget and fiscal management oversight, contract management, logistics and facilities support, and information technology support and development.

The Chief Information Officer (CIO) oversees the Information Technology Team and ensures that the Department's IT application and infrastructure needs are met. This includes managing the various IT applications that are used exclusively by the Department of Health and Human Services and working with program staff on the development of new applications, overseeing level 2 help desk support for Department staff, acting as a liaison with the Department of Technology Services to ensure DHHS's staff and facilities have adequate infrastructure, and working with external partners such as the Maryland Department of Human Services to ensure that DHHS staff can access state software applications.

Primary Duties of the CIO :

• Develop and revise the information technology plan for the Department to support modern, efficient, and flexible program delivery.
• Manage daily IT operations including help desk support, application development and support, purchasing and contracting for IT supplies and services, etc.
• Troubleshoot and respond to emergent needs brought on by weather or public health emergencies, communication outages, or other kinds of emergencies.
• Build strategic partnerships to support IT for the Department both internally among program staff and externally among other County Departments and outside organizations such as State agencies.
• Support the strategic initiatives of the Department.

Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Minimum Qualifications :

Experience : Seven (7) years of progressively responsible professional experience leading information technology teams and projects, including evaluating and providing strategic direction on the development, implementation, and management of large-scale IT systems as well as Helpdesk support; Three (3) years of which were in a supervisory or executive capacity.

Note : The term "executive" is further defined as a high echelon or high-level position in an organization that is assigned technical research, management advisory services responsibilities, or policy-making duties and responsibilities that exerts considerable influence on organizational policy, plans, and operations through technical research, management advisory services, and/or policy-making duties and responsibilities.

Education : Graduation from an accredited college or university with a Bachelor's degree.

Equivalency : An equivalent combination of education and experience may be substituted.

Preferred Criteria

Preferred Criteria :

All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated Qualified, placed on the Eligible List, and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following :

• Experience managing large-scale technology projects.
• Experience implementing or supporting with CRM, case management, or health care IT systems in a leadership role.
• Experience overseeing Level I, II, and III help desk support.
• Experience managing personnel and budgets, particularly experience working within a union environment.
• Experience communicating information technology information to non-technical audiences.

* Relevant experience in these areas should be included in your resume .

Minimum Salary 102572

Maximum Salary 181149

Currency USD