Clerical - Patient Registration

Position: Patient Services Specialist

Job Description:

Provides a range of intermediate-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.
Interviews patients to obtain demographic information.
Ensures reimbursement for services through verification of insurance eligibility and obtaining insurance authorization within the required time frame.
Inputs patient registration information into computer registration system and verifies accuracy of information.
Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed.
Discusses financial arrangements and issues with patients and/or family members.
Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support.
Maintains patient charts; prepares required forms orders and maintains inventory of supplies as required.
Participates in process improvement initiatives.
Serves as an onboarding resource for new patient services staff. Qualifications:
High School Diploma or GED
1+ years of experience
Knowledge of patient registration procedures and documentation
Knowledge of medical insurance claims procedures and documentation
Skill in the use of personal computers and related software applications.
Skill in preparing and maintaining patient records
Interpersonal and customer service skills
Verbal and written communication skills
Ability to obtain patient demographic information and verify insurance eligibility
Please reference Job number: 172672

Additional Information

All Medical Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. About Us: All Medical Personnel is a national leader in healthcare staffing recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our goal is to simplify the process with a flexible and personalized approach. Our clients range from local, regional and national healthcare organizations throughout the United States. Learn more about us at allmedical.com.

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