Client Services Manager Private Duty Nursing (PDN)

Job description

Vision Homecare Services is currently seeking a Client Services Manager to maintain and develop our Private Duty Nursing business line in New Rochelle, NY. The ideal candidate should be an energetic, organized person capable of multi-tasking and working in a team environment.

Rewards (benefits) of the Homecare Coordinator Position:

• Weekly commission in addition to salary
• Bonus structure based on performance & business development
• Company culture, emphasis on self-care and family first
• Medical benefits
• Paid time off

Qualifications:

• High School Diploma, College Degree
• Homecare Coordination Experience
• Strong written and verbal communication skills (bilingual preferred)
• Ability to develop/maintain professional relationships
• Computer experience (email, scheduling software, Microsoft Word, Excel)
• Ability to follow procedures and maintain compliance per company guidelines
• Must have patience, adaptability, and integrity.

Responsibilities:

• Maintain schedules and supervise Registered Nurses (RNs) and Licensed Practical Nurses (LPNs)
• Resolve customer service issues to ensure client success
• Monitor caregiver activity
• Verification of caregiver shifts for payroll/billing purposes
• On-call responsibilities
• Work cohesively with Clinical, Compliance and Intake Departments to admit new patients, manage caregivers, and maintain regulatory standards.

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