Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let's revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

The Clinical Pharmacist role at Empower is essential in ensuring that our patients and providers receive exceptional service and support, reflecting our values of quality, service, people, and innovation. As a Clinical Pharmacist, you will manage inbound and outbound calls, providing high-quality customer service. Your expertise in medication counseling will empower patients to use their medications safely and effectively.

In this vital role, you will consult with prescribing practitioners to ensure the accuracy and appropriateness of medication use, review medication orders for their completeness and compliance with state and federal drug laws. Your attention to detail and adherence to regulatory standards will be crucial in maintaining our high standards of service and compliance and contribute to the overall efficiency and success of our pharmacy operations.

As a Clinical Pharmacist, you will play an essential role in expanding access to quality, affordable medication and improving the health and well-being of our customers. Join us in our mission and be part of a team that values your contributions, supports your professional growth, and is committed to making a positive impact on the lives of those we serve. At Empower, we are dedicated to producing innovative medications that help people live healthier, happier lives.

Duties and Responsibilities

• Manages inbound and outbound calls to serve our patients and providers.
• Provides quality customer service while using effective communication.
• Provides counseling to patients regarding effective usage of medications to support appropriate and effective medical therapies. Provides awareness of potential drug interactions.
• Consults with prescribing practitioners to help ensure safe, accurate and appropriate medication use.
• Reviews medication orders and evaluates their appropriateness and completeness.
• Documents patient interactions, interventions, and recommendations.
• Complies with state and federal drug laws as regulated by the State Board of Pharmacy, the Drug Enforcement Administration and the Food and Drug Administration
• Maintains required licenses and certifications, must be in good standing with all regulatory agencies.
• Stays updated on pharmaceutical developments, guidelines, and industry trends to enhance clinical knowledge and practice.
• Complies with all company policies, procedures, and standards.
• Maintains confidentiality and ensures Health Insurance Portability and Accountability compliance by protecting the privacy and security of protected health information.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary, sitting position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office devices. The employee may regularly be required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Knowledge and Skills

• Proficient data entry skills.
• Strong time management and organizational skills.
• Excellent attention to detail.
• Must be able to work in a fast paced and changing environment.
• Flexible and proactive to meet varied patient and company needs.
• Strong interpersonal and people skills.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Experience and Qualifications

• Doctor of Pharmacy degree required.
• Licensed and in good standing with the Texas State Board of Pharmacy.
• 2+ years related experience in a clinical setting required.
• Bilingual (Spanish & English) preferred.

Employee Benefits, Health, and Wellness

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.