Clinical Research Operations Analyst I (Hybrid)

Cleveland, Ohio


Employer: University Hospitals
Industry: Research
Salary: Competitive
Job type: Full-Time

A Brief Overview
This position provides support to the UH Clinical Research Community and business offices of the Clinical Research Center (CRC) in configuring and monitoring financials in the Clinical Trials Management System (CTMS) Velos eResearch as well as the administrative processes throughout the life cycle of a clinical trial. This role will work closely with Research Finance, Grants Accounting and Grants and Contracts to help facilitate study startup activities leading up to site activation for clinical trials. Following study startup, this role monitors financial activity on studies and provides these teams with guidance on outstanding receivable and invoice follow-up throughout the life of a study. This role will also work with study teams to ensure reimbursable activity in recorded timely.

What You Will Do
  • Study Calendar (Billing Protocol) setup in the CTMS from Medicare Coverage Analysis (MCA) or non-patient care budgets and releasing Calendars in the Epic Research Module
  • Initial milestone configuration to track financial activity from case report form completion and manually invoiced activities
  • Providing guidance and training to CRC business office staff and study teams to ensure timely and accurate data entry
  • Reconciliation of payments to achievements observed from activity recorded triggering milestones
  • Assist in the monitoring/auditing of data entry and lead follow-up activity when data entry changes are necessary
  • Data entry / validation of various study processes


Additional Responsibilities
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.


Qualifications:
Education Qualifications
  • Bachelor's Degree Health Care Administration, Public Health, Business Administration, Accounting or related field (Required)

Experience Qualifications
  • 1+ years Health Care Related Employment (Preferred)

Skills and Abilities
  • Moderate to Advanced Skill in MS Excel (Required proficiency)
  • Experience with Velos eResearch or OnCore (Preferred proficiency)
  • Demonstrates ability to read and interpret contract and payment terms (Preferred proficiency)
  • Demonstrates ability to manage time, prioritize work and independently complete tasks (Required proficiency)
  • Strong and clear communication skills (Required proficiency)


Physical Demands
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Lifting - Rarely (20 lbs)
  • Carrying - Rarely (20 lbs)
  • Pushing - Rarely (20 lbs)
  • Pulling - Rarely (20 lbs)
  • Climbing - Rarely (20 lbs)
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Rarely
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Frequently

Created: 2024-06-24
Reference: 24000645
Country: United States
State: Ohio
City: Cleveland
ZIP: 44135


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