Job Description

Description

A Clinical Support Tech I (Per Diem) is needed for the Observation Unit (1 Memorial). The Clinical Support Tech I is a dual role of the Nursing Assistant I and the Health Unit Coordinator (Clerical). You must be a certified Nursing Assistant.

This is a 25-bed Observation Unit. The team provides care to adult observation patients with a variety of medical diagnoses to include cardiology work up; COPD exacerbation; Intravenous therapy; and abdominal pain work up. The environment is fast paced and requires a great deal of interdisciplinary collaboration and teamwork. The team facilitates admissions, treatments, transfers and discharges of patients. The unit is open 7 days a week and 24 hours per day. The staff on this unit will also be cross trained to staff 4 West, a 12-bed Medical Surgical Observation unit which provides care to varied adult population to include observation, extended recovery from PACU, and Medical Surgical acute care patients awaiting an inpatient bed assignment. Both 1 Memorial and 4 West are considered one team working in two locations, under the same management team.

This is a Per Diem/ at-will position requiring the ability to generally work a minimum of 12 hours every 2 weeks; Day & Night Rotating shifts, general hours are 7am-7:30pm & 7pm-7:30am, with weekend and holiday rotation. Manager/department may change the shift based on the needs of the department. This position requires the ability to attend the required weeklong hospital orientation offered every two weeks.

Orientation Schedule: Monday & Tuesday - Virtual with a 10am mandatory WebEx; Wednesday - 8am to 10am Virtual and in person from 1pm to 5 pm; and Thursday and Friday - Virtual

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:
Education Requirements:
• High School diploma or GED
Licensure/Certification Requirements:
• Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
• Basic Life Support (BLS) for Healthcare Provider certification
Professional Experience Requirements:
• One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Knowledge/Skills/and Abilities Requirements:
• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Observ Unit Main Campus

Work Type: Per Diem

Standard Hours Per Week: 6.00

Salary Range: $17.50 - $24.63 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.