Communication Officer

Title: Communication Officer

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Nonexempt

Hiring Range: Maximum of $44,000 based on experience

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

To provide emergency police communication by answering telephone calls, dispatching calls for service to police and security personnel and to provide maximum efficiency and effectiveness on all shifts. To assist with maintaining and accurate records management system and to ensure the safety and security of students, faculty and staff in a courteous manner. Assist students, faculty and staff and provide excellent customer service. Uphold the image and respect of the Department of Police and College.
Position is required to work shift work (24 hour scheduling).

Minimum Qualifications:

Considerable working knowledge of radio codes and voice communications systems. Must have knowledge of principles of records management, administrative processes and systems. Must have knowledge of office practices and procedures. Must have the ability to use automated word processing equipment; to compile, tabulate and report information. Must have knowledge of statute enforcement; safety and security concepts, principles, procedures and techniques. Working knowledge of customer service practices and principles. Demonstrated skills in the use of communication equipment, alarm systems and security camera equipment. Demonstrated ability to follow and give oral and written instructions, to react appropriately in routine and emergency situations, to communicate effectively, both orally and in writing, with a diverse population, to gather information and write factual reports, and to explain and ensure compliance with policies, rules, and regulations. Demonstrated ability to develop and implement communications policies and procedures.
Preferred Qualifications: