Communications and Network Technical Analyst

Description

Provide technical support for network systems for a university medical system. Responsible for the implementation and support of network equipment. network software, daily operational incidents, service request tickets, network and VoIP break/fix support, incident escalation, network maintenance and network configuration. Provide day-to-day support of the 24 x 7 production environment, including core, distribution, wired and wireless access layers, IPAM, DHCP, VoIP systems, WAN, and network monitoring. Build, install, monitor, optimize, troubleshoot, maintain and document a variety of systems of the network. Assess production network configurations and network health, identify issues, and recommend remediation actions. Participate in network hardware refresh, new network segment builds, and WAN clinic builds. Perform network monitoring configuration, addition, deletions, and changes for enterprise monitoring platforms. Perform monitoring, diagnosing, and troubleshooting to optimize systems and networked components as necessary to resolve problems and improve quality and performance.

Annual Salary Range: $109,283 to $222,100