Communications Customer Service Representative

Title

Communications Customer Service Representative

About the Organization
Beaufort Memorial, a not-for-profit hospital founded in 1944 on the banks of the Atlantic Intracoastal Waterway, is licensed for 201 beds (169 acute, 14 rehabilitation and 18 mental health). We are an acute-care hospital, a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C.

Fully accredited by The Joint Commission, Beaufort Memorial boasts a dedicated, high-quality medical staff of nearly 230 board-certified or board-eligible providers.

Our mission is to enhance the quality of life in the Lowcountry through improved health, innovative partnerships and superior care.

Position
Communications Customer Service Representative

Location
Beaufort Memorial Hospital

Full-Time/Part-Time
PRN

Shift
Various Shifts

Exempt/Non-Exempt
Non-Exempt

Description

Supports and maintains communication within Beaufort Memorial Hospital by responding to PBX external and internal calls using a high quality customer service focused approach, while maintaining the accurate and timely transfer of telephone and public announcement information as directed by management. Follows policies and procedures regarding communication and privacy according to department and BMH goals set.

Position Requirements

Education:

• High school graduate or equivalent preferred

Experience:

• PBX Operator, Dispatch or high volume Inbound Call Center Experience preferred.
• Previous work with the public is required.

Certifications/Licenses:

• None specified.

EOE Statement
Beaufort Memorial Hospital is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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