Customer Service Representative

Job Description Summary
Transports all patient populations to and from examinations and treatments. Performs general errands and other routine duties including cleaning equipment, securing supplies, and other tasks as required. Acts as a team member in the delivery of quality patient care. Adheres to unit procedures wherever transport services rendered.

Entity
Medical University Hospital Authority (MUHA)

Worker Type
Employee

Worker Sub-Type
Regular

Cost Center
CC004200 CHS - Patient Transport Services

Pay Rate Type
Hourly

Pay Grade
Health-20

Scheduled Weekly Hours
40

Work Shift

Job Description

Responsibilities:

• Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.
• Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer.
• Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
• Uses a customer relationship application or database to record activities and research product information.

Minimum Requirements:

• High School Degree or Equivalent Work Experience: 0-6months

Additional Job Description

About MUSC:

MUSC is South Carolina's only comprehensive academic health system. Our purpose is to preserve and optimize human life in South Carolina through our vision to lead health innovation for the lives we touch.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees