Commuter Life Assistant for Resources

Commuter Life Assistants are campus leaders committed to delivering a premier commuter experience through hospitality, engagement, and service. Supervised by the Assistant Director of Commuter Engagement, this position contributes to an engaging and Christ-centered commuter student experience by assisting the Commuter Life Team and representing the Office of Student Life. They help to create a welcoming Commuter Lounge experience, provide event support, and fulfils other duties that meet the needs of commuters. The ideal candidate for this role is self-motivated, service-oriented, relational and outgoing with a passion for serving and supporting commuter students. Additionally, they should have strong communication and customer service skills, as well as the ability to work well with others and problem-solve.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Assist Commuter Resource Center Visitors

Provide a welcoming and informative presence at the Commuter Resource Center.

Guide visitors in identifying their needs and direct them to the appropriate resources or services.

Maintain a clean, organized, and resource-rich environment.

Support Commuter Food Pantry Operations

Assist in inventory management, stocking, organizing, and distributing pantry items.

Receive and process deliveries and donations for the Commuter Food Pantry.

Ensure the pantry operates smoothly and efficiently, meeting the needs of commuter students.

Promote the pantry services and encourage student engagement.

Assist in retail pick-ups as needed.

Administer Commuter Resources

Assist in developing and disseminating informational content regarding campus and community resources.

Administer and maintain Commuter Community Boards, including receiving, organizing, and distributing posters.

Assist with Commuter Locker assignment and key collection.

Manage and update resource materials available to commuter students.

Assist in Commuter Life Events and Resource Initiatives

Assist the Associate Director of Commuter Resources in the planning and executing of resource-focused events and initiatives.

Engage with students during events, providing information and support as needed.

Gather feedback from participants to improve future initiatives.

Represent the Commuter Resource Center during at information tables across campus.

Receive Training and Ongoing Development

Engage in regular training sessions to enhance knowledge and skills relevant to the role.

Participate in professional development opportunities to support personal growth and effectiveness in the position.

Contribute to team meetings and collaborative efforts within the Commuter Life team.

QUALIFICATIONS AND CREDENTIALS


Minimum Qualifications

Education

Current enrollment as a student at Liberty University.
Preferred Qualifications

Experience

Previous experience in customer service or a similar role.

Additional information may be found here

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Initiative

Starts tasks right away and finishes quickly, working towards assigned tasks and goals with focus and proactive intention.

Organization

Maintains high attention to detail, completes tasks successfully and on time, and balances their priorities appropriately.

Advocacy and Empathy

Capacity to advocate for student needs and empathize with the unique challenges faced by commuter students.

Integrity

Demonstrates moral character and a desire to be transparent and to do what is right at all times.

Desire to Learn

Proactively pursues and enjoys opportunities to learn from others, demonstrating a humility to learn from all and a desire to share this with others.

Emotional Intelligence

Demonstrates the ability to understand others and what motivates them, utilizing this ability to make others feel valued, heard, and interesting.

Adaptability

Flexible and able to handle changes and new challenges with ease.

Physical and Sensory Abilities

• Sometimes required to travel to local and campus locations.

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Frequently required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel, or stoop in order to conduct business.
• Regularly lift 20 or fewer pounds.

WORKING CONDITIONS
Work Environment

The working environment in which one will typically perform the essential functions of this position is in an office setting. However, work frequently occurs in a variety of other settings, including, but not limited to, residence halls, warehouses, and outdoor activities.