COMPREHENSIVE SCHEDULING MANAGER (FT; 40hrs/wk) - Temple Faculty Practice

The Manager of Comprehensive Scheduling, manages the employees within each of the Comprehensive Scheduling pods (Primary Care, Internal / External Referrals, McKesson, Training / QA). Serves as the expert in systems, process, and implementations. Manages all aspects of the Comprehensive Team delineation of responsibilities. Builds relationships with their customers to ensure the highest level of service. Are excellent communicators and critical thinkers who continually look for opportunities to improve services to both our internal and external customers. Works collaboratively with other Management members within the Office of Access and Patient Experience. Serves as a role model for the Team and ensures the highest level of service to all. Manages staff, performance, and metrics. Provides monthly reports on service levels. Builds strong relationships with administration and outside scheduling / messaging vendors.

Education
Bachelor's Degree: Healthcare related program (Required)
Combination of relevant education and experience may be considered in lieu of degree

Experience
5 Years experience in a Healthcare with an emphasis on scheduling. (Required)
2 years experience in a Management / Lead role (Required)

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple Faculty Physicians, the academic practice plan of Temple Health, is made up of more than 500 employed physicians who are the cornerstone of clinical care and teaching for Temple's healthcare enterprise. These physicians practice in 20 academic departments encompassing virtually every subspecialty in modern medicine.

While remaining committed to our mission of serving patients in our North Philadelphia community, in recent years, Temple Faculty Physicians has expanded its geographic reach beyond Temple University Hospital's Health Sciences campus. Today, Temple faculty physician offices are located at Temple University Hospital and its campuses, satellite offices located in Center City Philadelphia, Fort Washington, PA, Oaks, PA, and various other outpatient settings. This expanded reach has brought Temple medical care closer to home for many of our patients.