Comptroller - Education Specialist III

Job Description

Applications must be filed at

https://capps.taleo.net/careersection/304/jobdetail.ftl?job=00044442&tz=GMT-05:00&tzname=America/Chicago

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller's Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas' chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

Click here to see an inside look at the Texas Comptroller's office

General description

The Property Tax Assistance Division (PTAD) provides technical assistance to local governments and taxpayers on property tax issues but does not grant jurisdiction to intervene in local tax matters. PTAD is split into four areas, allowing the Division to offer technical assistance and implement statutory requirements in many innovative ways. The areas are outreach and support, education and communications, field appraisals, and data analysis. Apply to become a part of this great innovative Division. For more information about this Division go to https://comptroller.texas.gov/taxes/property-tax/about.php

This position is critical to the division's ability to provide information on the education needs of and opportunities for tax professionals.

This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.



Qualifications:

Education:

• Graduation from an accredited college or university with a bachelor's degree.

• Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.

Preferred Education:

• Graduation from an accredited college or university with a Bachelor's degree or Master's degree in business, communications, education, English, government, public policy, or a related field.

Experience:

• Four (4) years of experience developing, editing, and/or revising publications, forms, website content, and/or training materials.

• Two (2) years of experience providing customer service and conducting research.

• Two (2) years of experience using Microsoft Office, Adobe Acrobat Pro and online training tools such as learning management systems, Articulate, Testmoz, Quizlet, and/or Kahoot.

Preferred Experience:

• Two (2) years of experience working in the Texas property tax system.

• Hold an active RPA or RTA.

• Experience researching and citing legal statutes and professional texts.

• Experience in government in a state agency, local government entity or legislative office.

• Experience reviewing legislation.

Substitution: One (1) additional year of full-time work experience developing property tax online training or webinars may substitute for thirty (30 semester hours) of the required education with a maximum substitution of 120 semester hours (four years.)

In this role you will:

• Oversees and participates in the review and approval process of core educational courses and continuing education programs for property tax professionals. Communicates program objectives, goals and deadlines.

• Assists with the performance evaluation of instructors. Serves as the liaison between division and industry professionals. Approves educational programs relating to the property appraisal and tax administration published by professionally recognized industry organizations. Maintains lists of approved educational courses, instructors, and continuing education programs. Safeguards confidential program information.

• Plans and implements effective core and continuing education programs. Coordinates and consults with industry organizations and division staff in the development of training opportunities, methods and procedures. Develops training materials for delivery using on-line videos, webinars, publications, email communications, and other tools. Oversees the production and completion of these communication tools. Resolves problems, identifies training needs and assesses training effectiveness. Conducts quality review and evaluates program and departmental goals.

• Develops and reviews property tax manuals, educational and division informational materials. Reviews, verifies and edits citations to include all applicable laws, rules, and manuals referencing generally accepted appraisal practices. Collaborates with subject matter experts and other divisions. Provides legislative review and analysis for purposes of implementation and may provide bill analysis.

• May consult with public and private groups involved in education and customer service activities to resolve problems, identify training needs, and discuss program effectiveness. Promotes creativity and professionalism among division staff on education and customer service provisions.

Veterans:

To receive veteran's preference, a copy of your DD214 (Member 4) is required.

Surviving Spouses or Orphans must provide DD 1300 or DD 214.

Required documents must be attached to the application when it is submitted in order to receive veterans preference.

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information

Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Important Note to the Candidate:

Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

An applicant must be eligible to work in the United States to be hired at the Comptroller's office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

Applications submitted through Work In Texas:

Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.