Consulting Engineering Manager

Summary
Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Our Apple team helps institutions transform their environments while growing top-line revenue for Apple. To achieve this objective, we gain a comprehensive understanding of the Enterprise and Education sectors in which we operate, spanning both strategic and tactical levels. We develop a compelling vision that inspires us to acquire deep technical knowledge, enabling us to deliver a technically sound solution. We foster collaborative partnerships with both internal and external stakeholders to conceptualize solutions and novel use cases. Subsequently, we actively contribute to the execution of these solutions. Furthermore, we prioritize knowledge sharing, empowering peers and the broader organization to acquire the necessary experience and skills to ensure the success of our customers.

At the end of the day, our customers need to know that with their significant investments in our technologies, everything's going to work as promised. We are the ones who make believers out of them. We guide customers on their journey to choose the right technical architecture to achieve their goals. We provide both technical sales consulting and support with a goal of transforming the way people work, teach, and learn.



Description
In this role, you will:

- Lead and Develop a Diverse Team: Oversee the recruitment, training, and performance management of a team responsible for delivering exceptional technical expertise in pre-sales engagements.
- Consult with Senior Executives and Technical Experts: Provide strategic advice to Apple's customers by engaging with senior executives and technical experts. Collaborate to deliver tailored solutions at the most complex and large-scale levels.
- Deep Customer Understanding: Gain a comprehensive understanding of customer organizations, focusing on their deployment, management, integration, and security requirements. Align these needs with their broader technical aspirations.
- Cross-Functional Collaboration: Foster collaboration with internal teams, including Sales, Channel, WW Product Marketing, WW Business Markets, Software Engineering, Cloud Engineering, and strategic solution partners. Work together to transform the way people work and learn.
- Strategic Sales Initiatives and Technical Strategies: Develop and execute strategic sales initiatives and technical strategies in collaboration with a cross-functional sales team.
- Complex Customer Conversations: Lead intricate, customer-facing discussions regarding architecture, development, and deployment to deliver customized solutions.
- Technical Requirements Synthesis: Synthesize technical requirements across various sectors, including Education, Enterprise, Government, and Healthcare. Develop cohesive technical product requirements to guide internal stakeholders and influence product direction.
- Technical Training and Enablement. Ensure that System Engineers and the broader sales organization possess the requisite knowledge and skills to effectively market Apple products.
- Team Support and Development: Foster a supportive work environment by setting clear individual and team goals, identifying opportunities for mentorship, and implementing development programs to enhance essential skills and knowledge.

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