Contract Management Manager (Remote)

Resp & Qualifications

PURPOSE:
Responsible for contract liaison activities between Service Benefit Plan Administrative Services Corporation (SBPASC) and Blue Cross Blue Shield Association (BCBSA), the Shared Services agreement between SBPASC and CareFirst, and any additional contracts that may be executed in support of the organizations growth strategies while working to ensure contract compliance, issue resolution and risk mitigation. Responsible for the on-time delivery of contractual reports, Service Level Requirements (SLRs) reporting and annual budget/SLR deliverable in July. Facilitates effective contract operations responsibilities within other program objectives and requirements. The Manager will also hold responsibility for management and governance of the Shared Services Agreement with CareFirst Inc. Accountable for the annual SLR negotiations. Responsible for establishing and monitoring additional SLR reporting to include Corporate SLRs. Assists in the employment, training, motivation, and evaluation of assigned employees.

ESSENTIAL FUNCTIONS:

• Responsible for establishing a contract governance discipline and knowledge within the organization and across all business units through the development and execution of a contract management vision and roadmap. Assignment of appropriate priorities and assurance that contractual obligations and deliverables are understood and completed on schedule.
• Preparing internal reporting on risks, creating presentations for management, and educating/formal training to teams and management on issues, policies and procedures related to the primary contract and other contracts, as applicable.
• Responsible for providing project support, which includes attending status meetings, facilitating the resolution of issues between BCBSA and SBPASC or Corporate Affiliates, reviewing content of Change Orders/Statements of Work to provide feedback for impact to the contract, facilitating outage requests that pertain to availability SLRs, creating and submitting project exceptions for missed project deliverables that were outside of the SBPASC control, and reviewing and submitting contractual documentation for projects, such as System Documentation Checklists, Project Closeout Reports and time reports.
• Manage team activities of individual contributors. Evaluate performance of each team member, generate development plans and set goals within the context of the corporate policy. Must also motivate, coach, counsel and develop team members within the context of the corporate policies. Ensure that staff has appropriate tools and training to accomplish goals; and manage the teams budget.
  
  

SUPERVISORY RESPONSIBILITY:
This position manages people.

QUALIFICATIONS:

Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications:

• Certified Professional Contract Manager (CPCM) Preferred.

Experience: 5 years contract management experience. 1 year supervisory experience or progressive demonstrated leadership

Knowledge, Skills and Abilities (KSAs)

• Knowledge of contracting strategies or willingness to learn.
• Ability to provide contract compliant solutions with partners and functional teams.
• Proficient in Microsoft Office applications.
• Excellent communication skills both written and verbal.
• Ability to plan, assign, and/or supervise the work of others.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $112,480 - $208,791

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Contract Management

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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