Core Voice Engineer

A large financial services client is seeking a Senior Voice Engineer specializing in Microsoft Teams. This role will require you to be onsite in New York 3-5X a week. The Voice Engineering Team manages a wide array of products which are used by every employee in the firm. We are looking for an experienced professional within engineering to assure delivery of voice related technologies within the global and regional scopes. In this role you will be responsible for provisioning, troubleshooting end point issues, and configuration of Microsoft Teams. Other responsibilities include:
- Managing business, technology or risk-driven programs and projects across voice products to ensure they meet the firms requirements.
- Design deployment models standards, upgrade procedures and monitoring procedures for voice platforms
- Products knowledge including Carrier products, IP-PBX, Cloud-PBX (i.e. MS Teams Phone, Webex Calling) , Voicemail, SBC

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 5+ years of professional experience with Core Voice Engineering and Telephony
- Experience in design, deployment, and support of voice platforms.
- Experience with MS Teams Meetings, and MS Teams Phone as well as MS Admin Portal for configuration
- Experience with Cloud Telephony PBX (Zoom/Teams)
- Experience with Cloud Migration - SIP, SBC, AWS -Experience with Cloud Telephony PBX (Zoom/Teams)
- Experience on various enterprise voice products such as Asterisk IP-PBX, Audio Conferencing bridges
- Understanding of Voice Integration APIs
- Thorough understanding of the voice communication concepts and protocols
- SIP, SDP, TDM/PSTN -Experience on Telecom Carriers management
- Bachelor's Degree

Nice to Have Skills & Experience
- Enterprise level experience coming from financial services or insurance
- Hands-on experience on Cisco voice products including Communications Manager, Unity Connection, Voice ISR Gateway etc

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.