CRM Marketing Coordinator

Our client is looking to hire a CRM Marketing Specialist who will implement consumer and trade marketing initiatives that generate bookings for their cruise line, while positioning the brand distinctively in the luxury travel marketplace. This person will collaborate with team members and stakeholders to drive lead generation, prospecting, loyalty, and guest journey strategies. The position has creative authority, but must consult with manager on strategic design decisions. This role has authority to negotiate budget estimates with manager approving all estimates. Contacts are primarily with immediate supervisor, project leaders as well as those within North America and UK. In the role you will provide project management, creative development, and programming planning support.
The role involves managing projects by gathering input from stakeholders, developing actionable strategies, maintaining workflows, and ensuring the accuracy of all project details. Responsibilities include establishing project schedules, resolving issues, managing project costs, and providing regular updates. The role also includes creative development, overseeing design, copy, layout, and image selection while ensuring alignment with brand standards. Additionally, the position supports program planning by analyzing past marketing efforts, proposing new strategies, researching promotional tactics, and collaborating with global teams to integrate marketing messages across various media channels.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

3+ years experience in marketing communications project management, in either a corporate or agency setting.
Proficient in the use of computer business applications, Microsoft Teams, Word, Excel and PowerPoint applications,
Excellent interpersonal skills required for communication with management, clients, related departments, agencies, vendors, designers, and colleagues
requires the ability to analyze, negotiate, and present solutions to complex issues
copywriting/editing skills helpful
organizational skills and ability to handle multiple projects and work under pressure to meet deadlines

Nice to Have Skills & Experience

experience in marketing of consumer services, travel or hospitality preferred; retail/promotional marketing experience helpful

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.