Crop Claims Supervisor

As a Crop Claims Supervisor on our crop team, you'll provide guidance and coaching to a district of crop adjusters. You'll manage the implementation of policy and procedures amongst your assigned territory and collaborate with fellow claims supervisors to assure consistency across claims operations. You'll monitor metrics to improve results and efficiencies to maximize productivity while maintaining the high-quality service our clients rely upon.

This position allows full-time remote work however, the hired candidate must live in Southern Illinois or the surrounding area.

How does a Crop Claims Supervisor make an impact?

• Collaborates and coordinates to establish and achieve goals for assigned areas. Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures. Assures consistency across claims operations for assigned areas.
• Provides guidance and counsel to claims personnel with respect to the investigation, evaluation, negotiation and settlement of all crop claims.
• Supervises the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs.
• Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
• Fosters a positive environment where all team members are motivated and committed to contribute their best work.
• Creates a safe environment where team members are supported to make decisions and take action to achieve goals and objectives.
• Takes personal responsibility for making tough decisions, meeting commitments and adapting to ensure expected results are achieved.
• Assumes responsibility for implementing practices to integrate diversity, equity and inclusion while holding self and others accountable.