General Liability Claims Supervisor

Under moderate management, supervises a team of claims adjusters. Actively drives adjuster hiring and leads adjuster training. Actively manages assigned adjuster workloads and performance. Participates in compliance and best practice reporting. Demonstrates a thorough understanding of corporate policies and procedures.

Essential Duties & Responsibilities
Uses various metric driven tools such as FOCUS, the Claim Operation Tool Kit to evaluate performance and identify problem areas in advance of them becoming service issues.
Reviews findings with manager to jointly develop a plan for corrective action..
Defines team goals and communicates those goals to assigned staff. Motivates people to perform at the highest level.
Ensures receipt and maintenance of appropriate licenses and/or certifications for themselves and all assigned staff for all states in which states are being handled.
Communicates with clients, carriers and brokers in a professional, positive and proactive manner.
Works collaboratively across all internal departments.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Minimum of 2+ years supervisor experience required
o Experience managing team of 2+ adjusters
7-10 years overall experience within industry
*Licensed in NY
Experience within:
o Extensive Bodily Injury Soft Tissue to fatality
o General Liability
County District claim liabilities
Retail
Hotel/Hospitality
o Litigation
Extensive knowledge in reading and understanding Coverage and interpreting policy
Experience working for a 3rd Party Administrator - TPA
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Moderate in Excel
Experience and comfortable with presenting monthly
Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.