Your role:

Resolve requests and inquiries related to orders, shipments or other customer-related matters and accurately document.

Ensure documentation adheres to ISO certifications and is able to withstand Customer-Service related audits when called upon.

Enter internal and external customer orders and quotations received via inbound calls, email and website inquiries.

Investigate and record lost or damaged orders, complaints, credit and/or rebill requests.

Act as a role model of Millipore’s values and best-in-class business practices

Education: Bachelors Degree

Additional client information: