Our client, is seeking a Call Center Specialist to join their team. As a Call Center Specialist you will be part of the department and supporting the team.

Job Title: Call Center Specialist

Location: Burlington, MA

What's the Job?

• Handle an average of 45 calls each day, assisting customers with order inquiries, order placements, pricing for lab equipment, supplies, and materials for hospitals and research facilities.
• Provide accurate quotes and tracking information to customers.
• Communicate effectively with customers to resolve issues and answer questions.
• Utilize UPS and FedEx for shipping purposes.
• Maintain detailed and accurate records of customer interactions and transactions.
• Adapt to new technologies and systems, including SAP (training will be provided).

What's Needed?

• High School Diploma or GED required.
• Strong communication skills and the ability to interact with customers professionally.
• Basic computer knowledge.
• Knowledge of SAP is a plus but not required; training will be provided.
• Bilingual abilities are a plus.
• Ability to work onsite for training and adhere to the scheduled work hours.
• Experience in customer service or call center environments is preferred.

What's in it for me?

• Medical, Dental, Vision, and 401k with Match
• Weekly pay with direct deposit
• Holiday Pay
• Referral Rewards
• Monthly Recognition Programs
• Dedicated Career Partner to help you achieve your career goals

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.