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Volt is immediately hiring a Customer Service Rep 2 in Irving, TX!

As a Customer Service Rep 2 - you will be.

Job Description:

This position is a Key Position within the team who is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments.

Key Responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Show initiative and take an enthusiastic proactive approach to work.
Strong telephone skills.
Answers incoming phone calls and provides necessary information.
Contacting patients and gathering essential information for coordination of shipment of prescription.
Responsible for accurately and completely scheduling medication deliveries.
Maintains patient records accurately and completely.
Follows all applicable government regulations including HIPPA and compliance regulations.
All other duties as Assigned.

The ideal candidate will have:

High school diploma or GED required.

1-3 years Customer Service/Call Center experience

MS Office knowledge and experience

Type 40-50 WPM

This is a Contract opportunity.

Schedule: 1st Shift: Monday-Friday between 8am - 5pm (With ability to work OT, 6-8 week training)

Location: Irving, TX

Duration: 06 Months

Pay Range: $16 to $17 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 428456