CUSTOMER SERVICE REP I
LaGrange, Georgia
Employer: McLane Company, Inc.
Industry: Customer Service
Salary: Competitive
Job type: Full-Time
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information.
McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details:
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
Other duties may be assigned.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
WORKING CONDITIONS:
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details:
- Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
- Get paid early. Get paid fast.
- 401(k) with annual company match.
- Paid holidays, vacation time, educational assistance program, and more!
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
Other duties may be assigned.
- Maintain customer files to ensure up to date information.
- Research and respond to customer inquiries.
- Manage customer requests for assistance, information, and issue resolution.
- Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
- Maintain regular communication with decision makers within customer organizations.
- Train customers on various business issues and applications to maximize value.
- Respond to various customer requests and needs.
- Answer inquiries by phone, email, and internet response.
- Perform other duties as needed or assigned by supervisor.
- Other duties may be assigned.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- High School Diploma or GED.
- Up to 2 years of experience in a customer service role.
- Ability to type 45 wpm and perform 10-key by touch.
- Strong verbal and written communication skills, and organization and planning skills.
- Knowledge and experience with Microsoft office applications.
- Ability to prioritize pending tasks in a logical manner.
- Ability to learn quickly and retain information.
WORKING CONDITIONS:
- Office environment.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Created: 2024-09-13
Reference: 2404069
Country: United States
State: Georgia
City: LaGrange
Similar jobs:
-
Mid Market Business Development Rep
Intuit in Atlanta, Georgia -
Patient Nutrition Rep
Piedmont Healthcare in Atlanta, Georgia -
Revenue Cycle Rep III (Cardiology)
Piedmont Healthcare in Atlanta, Georgia -
Patient Nutrition Rep, Dietary
Piedmont Healthcare in Cartersville, Georgia -
Warehouse Rep I
Piedmont Healthcare in East Point, Georgia -
Lead Supply & Distribution Rep
Piedmont Healthcare in Covington, Georgia -
Full Time Customer Service Rep - Apply Now, Start ASAP!
Aucera in Athens, Georgia💸 $11 - $15 per hour -
FLEET CUSTOMER SERVICE REP - Atlanta
Dollar General in Atlanta, Georgia -
Denials Underpayment Rep
Piedmont Healthcare in Athens, Georgia -
$17-$18 Temp to Perm Bilingual Call Center Rep (Spanish & English speaking)
RemX in Atlanta, Georgia💸 $17 - $18 per hour -
Revenue Cycle Rep II, Orthopedics
Piedmont Healthcare in Atlanta, Georgia -
$21/hr Call Center Rep
RemX in Atlanta, Georgia💸 $21 per hour -
Patient Nutrition Rep
Piedmont Healthcare in Stockbridge, Georgia -
BUSINESS DEVELOPMENT COORD/REP
UHS in Sautee, Georgia -
Outside Sales Rep
85 Lumber in Douglasville, Georgia -
Hospital Collector/Patient Accounts Rep
UHS in Atlanta, Georgia -
Patient Nutrition Rep
Piedmont Healthcare in Atlanta, Georgia -
FLEET CUSTOMER SERVICE REP - JACKSON, GA
Dollar General in Jackson, Georgia -
Nutrition Services Rep I, PT/Vari
Piedmont Healthcare in Fayetteville, Georgia -
Onsite $17-$25 B2B Inside Sales Rep ($500 Mo Commission)
RemX in Atlanta, Georgia💸 $17 - $25 per hour